Customs Brokerage Specialist

Yusen Logistics•Torrance, CA

About The Position

The Customs Brokerage Specialist supports the Import Manager in customs brokerage activities to ensure compliance with U.S customs laws and regulations and the company’s compliance programs. This role involves processing complex CHB entries, acting as a customer advocate for high-volume accounts, and serving as a backup for import entry writers. The specialist will conduct audits, troubleshoot issues, and monitor current CHB/CBP and OGA regulations to ensure compliance, correcting errors and providing corrective action and training. They will also assist in JSOX compliance and interface with government agencies. Additionally, the role involves preparing Post Entry Adjustments and other post-entry documentation, developing and maintaining customer databases, and interacting with customers and the Operations Compliance Department. The specialist will provide interpretation and guidance on CBP and OGA regulations, offer classification advice, and assist in identifying process improvements. They will audit the accuracy and timeliness of entries and the billing process.

Requirements

High School Diploma required.
Customs Broker license is required.
3 or more years’ experience in the customs broker industry is required.
Must possess excellent customer service skills with the ability to grasp extensive knowledge while dealing with a variety of people.
Must have strong organizational and time management skills.
Must have the ability to organize and manage multiple priorities.
Must be able to work independently.
Must be able to work under pressure in an unsupervised environment.
Ability to read, analyze and interpret verbal and written requests and directions.
Must have the ability to compose letters, memos, emails and other written documentation clearly and concisely.
Be able to present one’s self in a highly cooperative and professional manner with both internal and external customers, vendors, and government officials.
Ability to add, subtract, multiply, and divide in all units of measure.
Ability to compute rates, ratio, and percent.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
Keen ability to assess situations, perform root cause analysis, and provide solutions.
Ability to think things through and develop processes that contribute to enhanced organizational efficiency.

Nice To Haves

4-year college degree is preferred.

Responsibilities

Assist the Import Manager in audits/assessment of import compliance and customs laws and regulations.
Process more complicated CHB entries on a daily basis, including acting as a customer advocate for high volume accounts and serving as a backup for the import entry writers, as needed.
Conducts audits, trouble shoots, and monitors current CHB/CBP and OGA regulations to ensure compliance.
Corrects errors and provides corrective action and training.
Assists in JSOX compliance.
Interface with government agencies and maintain positive relationships.
Perform audits and report CHB entries, including air, ocean, & large key accounts, (such as Omron & Yazaki).
Assists in maintaining customer bonds and POA’s.
Develop and maintain current customer databases and regularly interact with customers and the Operations Compliance Department.
Prepare Post Entry Adjustments and other post entry documentation.
Provide interpretation and guidance with CBP and OGA regulations and ensure compliance with US importing regulations.
Provide classification advice both internally and externally with direct customer contact.
Assist in identifying process improvements, including providing feedback to other import personnel.
Audit accuracy and timeliness of entries and billing process.