Import Specialist II-Team Lead Backup

A.N. Deringer, Inc.•Town of Champlain, NY

10d•$20 - $30•Remote

About The Position

This is a remote role that follows a Friday through Monday schedule of 12:00 PM - 10:00 PM EST. The primary responsibility of this position is to process and integrate customer data, assisting with the movement of goods between international borders.

Requirements

High school diploma/GED
3+ of recent customs brokerage experience

Nice To Haves

Certified Customs Specialist
Previous supervisory experience

Responsibilities

Ensures compliance with regards to U.S. Government regulatory agencies such as FDA, EPA, USFWS, etc.
Helps importers and exporters understand and meet the rules and regulations put in place by the federal government with regard to the trade industry
Discusses and sells our various services with current clients and Operations to resolve issues as they pertain to Customs
Works with Customs and PGA’s to resolve problems
Provides written and oral instructions to direct reports; assigns duties and reviews work for accuracy and conformance to the Company’s policies and procedures
Prepares important documents for import customs clearance of client shipments (i.e. bonds, bills, classify/release and reports), including PGAs.
Assists subordinates as needed to complete the work of the department
Stays up-to-date on all customs and Deringer procedure changes
Manage aging/unresolved audits, communicating status as needed to managers and employees, to ensure completion and provide guidance and consultation as needed to help resolve issues
Provide coverage for CHB operations when staffing needs arise throughout the region
Perform routine and periodic Relationship Reviews, in coordination with Key Account Managers and our Sales team
Resolves problems (i.e. billing, tracking shipments) and handles customer concerns. Builds relationships with customers
Covers for team lead when necessary
Performs additional duties as assigned by management.