Senior Team Lead, Ocean Import

DSV • Itasca, IL

9d • $62,500 - $73,500 • Onsite

About The Position

DSV is seeking a Senior Team Lead for their Ocean Import division. This role involves overseeing daily operations, mentoring team members, managing customer relationships, and coordinating with various departments and external partners to ensure seamless logistics operations. The ideal candidate will ensure timely and accurate documentation, monitor industry trends, and communicate effectively with management.

Requirements

• Relevant experience
• Skills
• Education
• Certifications

Responsibilities

• Oversee the daily operations of the ocean import team, including assigning work, monitoring performance, and ensuring compliance with all regulations and company policies
• Provide guidance and support to team members, serving as a mentor and coach to help develop their skills and knowledge
• Manage customer relationships, including handling inquiries, resolving issues, and ensuring customer satisfaction
• Coordinate with other departments and teams, including export teams, customs brokers, and transportation providers, to ensure seamless operations
• Develop and maintain strong relationships with carriers, vendors, and other partners to ensure high-quality service and competitive pricing
• Ensure timely and accurate documentation, including bills of lading, customs forms, and other required documentation
• Monitor industry trends and developments, and make recommendations for process improvements and cost savings
• Communicate with management and other stakeholders on a regular basis to provide updates on team performance, customer issues, and other relevant information

Benefits

• Eligibility, coverage options, and plan details available through the DSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed