Import Freight Forwarder
ILS Inc.•Long Beach, CA
•$64,000 - $72,000
About The Position
The Import Freight Forwarder coordinates and manages international import shipments via air and ocean freight, ensuring cargo moves efficiently from origin to final destination while complying with customs regulations, documentation requirements, and company procedures. The role communicates with overseas agents, carriers, customs brokers, and customers to support smooth and timely cargo movement.
Requirements
- Experience in freight forwarding, logistics, or international shipping.
- Knowledge of air freight and ocean import procedures.
- Understanding of import documentation and customs processes.
- Strong communication and customer service skills.
- Ability to manage multiple shipments and deadlines.
- Proficiency in logistics software, email, and Microsoft Office.
- Strong attention to detail and problem-solving abilities.
- High-level computer skills.
Nice To Haves
- At least 2 years of experience in freight forwarding or logistics operations.
- Knowledge of U.S. Customs regulations and import compliance.
- Experience working with international agents and carriers.
- Familiarity with freight management or ERP systems.
- Logistics coordination, international shipping knowledge, documentation management, time management and organization, customer communication, problem solving, and multitasking.
Responsibilities
- Prepare quotations in coordination with foreign agents and carriers.
- Coordinate and manage international import shipments by air and ocean freight.
- Track and monitor shipments from origin to final delivery.
- Prepare and review import documentation, including bills of lading, airway bills, commercial invoices, and packing lists.
- Communicate with overseas agents, carriers, trucking companies, and warehouses.
- Ensure compliance with U.S. customs regulations and import requirements.
- Coordinate customs clearance with customs brokers.
- Provide shipment updates and customer service to clients.
- Arrange delivery appointments and inland transportation.
- Resolve shipment delays, discrepancies, or documentation issues.
- Maintain accurate shipment records and update internal systems.
- Verify freight charges, invoices, and billing information.
- Work closely with the operations team to support customer satisfaction.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
