Senior Freight Forwarder, Import/Export

DSV•Woodbridge Township, NJ

10d•$56,500 - $75,000

About The Position

The Senior Freight Forwarder, Import/Export manages and coordinates high-volume international and domestic shipments from origin through final delivery. The role is a key point of contact among suppliers, customers, freight forwarders, customs brokers, and transportation providers, ensuring shipments are handled efficiently, accurately, and in compliance with US and international regulations. It requires knowledge of import/export processes, customs clearance, domestic transportation, and related documentation, along with the ability to manage multiple priorities, resolve operational issues, and identify cost savings and process improvements. The position calls for an organized, analytical, service-oriented logistics professional who can work independently in a fast-paced environment. The role handles import and export shipments across air, ocean, and road, coordinates shipment activity and customs clearance, and follows orders through final delivery. It also plans and books US domestic transportation, including full truckload, less-than-truckload, express, and dedicated services, and handles temperature-controlled shipments, hazardous materials, and special equipment when required. The Senior Freight Forwarder serves as the primary contact between the facility and freight forwarder, prepares monthly KPI reports, identifies operational improvements, and follows up on shipment claims. DSV is a global transport and logistics company operating across more than 90 countries, with close to 150,000 colleagues. The company describes a culture of ownership, transparency, collaboration, and career development.

Requirements

Proven experience managing high-volume import and export shipments in the US from A to Z.
Experience working with international freight forwarders, domestic carriers, and customs brokers.
In-depth familiarity with international freight forwarding processes and Incoterms.
Knowledge of Department of State and Department of Commerce requirements, license exceptions, and ITAR, and ability to read and interpret exporter/importer documents.
Knowledge of US customs processes.
Knowledge of Cargowise and ERP systems.
Full proficiency in Microsoft Office and Outlook, with an emphasis on Excel.
High service orientation and ability to work with multiple interfaces.
Ability to work under pressure and meet tight deadlines.
Ability to work independently and make decisions.
Ability to manage multiple tasks in a dynamic environment.
Analytical thinking and problem-solving ability.
Excellent interpersonal communication skills.
A can-do attitude and get-the-job-done mentality.

Nice To Haves

Bachelor’s degree in Logistics, Supply Chain Management, International Trade, or a relevant field.
Experience in the defense, aerospace, or advanced manufacturing industries; significant advantage.
Experience handling temperature-controlled shipments and hazardous materials.

Responsibilities

Manage high-volume shipments across air, ocean, and road transportation modes.
Coordinate shipments with suppliers, customers, freight forwarders, and customs brokers.
Follow up on orders and shipments from order placement through final delivery.
Manage and coordinate customs clearance with brokers and relevant authorities.
Handle required documentation, including Commercial Invoice, Packing List, COO, AES Filing, and Export Licenses, in coordination with the Import/Export Manager.
Monitor compliance with US and international regulatory requirements.
Plan and book US domestic transportation services, including FTL, LTL, Express, and dedicated solutions.
Coordinate pickups and deliveries with suppliers and customers.
Handle temperature-controlled shipments, hazardous materials, and special equipment when required.
Manage transportation exceptions, delays, and operational disruptions.
Serve as the primary point of contact between the facility and the freight forwarder.
Prepare monthly KPI reports covering on-time delivery, delivery and customs clearance lead times, transportation costs, freight budget compliance, minimum shipments, and volume-to-weight ratio.
Identify cost-saving opportunities and process improvement initiatives.
Manage and follow up on claims related to shipment damage, loss, or lateness.