Import/Export Coordinator - CG Railway, LLC
Florida East Coast Railway•Jacksonville, FL
About The Position
The Import/Export Coordinator supports the Customer Service and Logistics Department by overseeing day-to-day import and export activities of CGR (CG Railway LLC) to ensure compliant movements and customer satisfaction.
Requirements
- High school diploma or GED
- Bilingual – Spanish / English
- Five years of relevant experience working in import/export documentation.
- Experience coordinating with freight forwarders and customs brokers
- Demonstrated proficiency in Microsoft Office (Outlook, Word, and Excel)
- Flexibility to work weekends and holidays.
- Must be motivated, detail-oriented and able to work proactively and effectively with minimal supervision.
Responsibilities
- Oversee the import and export processes of CGR shipments.
- Manifest shipments in the ACE interface.
- Maintain email notices and communications with customers and customs brokers pertaining to shipments.
- Ensure compliance with U.S. and international trade regulations, including customs regulations.
- Maintain accurate and complete records of all import/export transactions in accordance with record retention requirements
- Monitor and track domestic and international shipments; proactively identify and resolve shipping delays or customs clearance issues.
- Field incoming customer requests via email and phone with a sense of urgency and attention to detail.
- Prepare documentation related to dangerous goods.
- Assist with audits, inquiries, or reviews related to shipping and trade compliance.
- Coordinate cross-department efforts for proper invoicing
- Performs other duties as assigned by the manager to support business and operational needs
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
