Import/Export Logistics Coordinator

Zwiesel Fortessa Americas LLC•Winchester, VA

1d•$45,000 - $52,000•Onsite

About The Position

Zwiesel Fortessa Americas LLC, a leading global tableware company part of the Zwiesel Fortessa Group, has been an integrated designer, developer, and marketer of high-quality tableware for more than 30 years. We design and source the dinnerware, flatware, glassware and serveware selected by the top foodservice professionals worldwide and preferred for home entertaining. Our products are found in over 80% of Forbes four- and five-star hotels in North America; it’s clear that we do business with those who expect (and deliver) the best! We are recognized for innovative design, industry leading manufacturing standards, and an uncompromising commitment to customer service. We are passionate about our values, our people, and our products. We value work/life balance, creativity, collaboration, and making a difference in the community. We are seeking a full-time Import/Export Logistics Coordinator to join the team at our distribution facility in Winchester, Virginia. Working hours for this position are Monday-Friday 8:00am-4:30pm.

Requirements

High school diploma or general education degree (GED) required
At least one to two years of experience in a shipping/logistics or similar environment
Microsoft Office literate and capable of learning other computer skills
Ability to operate office equipment, phone system and company software

Responsibilities

Coordinate domestic and international import and export shipments from origin through final delivery.
Prepare and process shipping documentation, including Bills of Lading, commercial invoices, packing lists, certificates of origin, and other required export/import documents.
Coordinate customs clearance activities and ensure compliance with CBP and international trade regulations.
Prepare, transmit, and monitor INBOND, ISF, and other customs filings for import and export shipments.
Book freight with approved carriers, freight forwarders, and customs brokers while following customer routing requirements.
Monitor shipments to ensure timely pickup, transit, delivery, and issue resolution.
Communicate shipment status, pre-alerts, delivery updates, and proof of delivery to internal and external stakeholders.
Prepare freight quotes and coordinate transportation services for import and export shipments.
Manage container movements, including delivery scheduling, empty returns, and inbound shipment tracking.
Maintain accurate shipment records and update transportation and ERP systems, including WMS and NetSuite.
Identify applicable tariff classifications (HTSUS) and regulatory requirements for imported products.
Coordinate freight claims, return shipments, and transportation-related issue resolution.
Assist with freight invoice approvals, payment coordination, and documentation required for cargo release.
Develop, maintain, and update standard operating procedures (SOPs) and logistics documentation.
Provide administrative support to the Director of International Logistics and assist with special projects and other duties as assigned.