Implementation Specialist

UHS•Reno, NV

44d•Onsite

About The Position

Prominence Health is a value-based care organization bridging the gap between affiliated health systems and independent providers, building trust and collaboration between the two. Prominence Health creates value for populations and providers to strengthen integrated partnership, advance market opportunities, and improve outcomes for our patients and members. Founded in 1993, Prominence Health started as a health maintenance organization (HMO) and was acquired by a subsidiary of Universal Health Services, Inc. (UHS) in 2014. Prominence Health serves members, physicians, and health systems across Medicare, Medicare Advantage, Accountable Care Organizations, and commercial payer partnerships. Prominence Health is committed to transforming healthcare delivery by improving health outcomes while controlling costs and enhancing the patient experience. Job Summary: Leads the commercial group sales implementation operational processes for all new accounts, both fully insured and ASO. Primary duties may include but are not limited to all new case implementation activities and serves as a liaison between the Account Management team, Sales Support, Brokers and Customers. Responsible for all tracking, monitoring, and reporting progress of all functional areas throughout the implementation process. Assists in the development of tools and best practices necessary to improve installations. This role requires ability to handle multiple work processes concurrently with ease and must be able to lead and manage all calls both externally and internally.

Requirements

Bachelor’s degree or equivalent work history.
Nevada Life and Health Insurance license preferred.
5 years’ experience in administrative or similar position responsible for developing business communications.
5 years’ experience in health insurance/managed care environment in business processes and operating models such as utilization management, case management, patient outflow and decision support.
Ability to effectively communicate in English, both verbally and in writing.
Demonstrated experience and a passion for educating, coaching or mentoring clients & brokers.
Familiarity with project management standards and industry best practices.
Proven process orientation, efficiency, collaboration, candor, openness, and results orientation.
Excellent computer skills.
Strong interpersonal, relationship building and presentation skills.
Detailed oriented, ability to multitask multiple priorities and assignments and strong organizational skills.

Responsibilities

Leads the commercial group sales implementation operational processes for all new accounts, both fully insured and ASO.
Serves as a liaison between the Account Management team, Sales Support, Brokers and Customers.
Responsible for all tracking, monitoring, and reporting progress of all functional areas throughout the implementation process.
Assists in the development of tools and best practices necessary to improve installations.
Ability to handle multiple work processes concurrently with ease.
Must be able to lead and manage all calls both externally and internally.