Implementation Specialist

SISCO • Davenport, IA

4h

About The Position

SISCO (Self Insured Services Company) is a third-party benefit administration firm focused on maximizing the value of employee benefits for clients and delivering an effective, human experience. The Implementation Specialist coordinates implementation of new client plans, develops project plans and timelines, monitors progress, and ensures client information is transmitted to appropriate systems and entities. The role also builds plans and groups according to design specifications and provides troubleshooting and consultation for clients.

SISCO was established in 1980 and serves more than 600 employers and 1,000,000 members from its headquarters in Dubuque, Iowa.

Requirements

• Excellent verbal and written communication skills.
• Intermediate Microsoft Office skills.
• Exceptional attention to detail, organization, and time management.

Nice To Haves

• Mail merge and Excel experience preferred.
• Employee benefits or insurance knowledge is helpful but not required.
• Previous experience with Ebix Enterprise, LuminX, or Redcard is helpful but not required.

Responsibilities

• Coordinate implementation processes for new clients, including confirming the scope of services.
• Develop and communicate implementation project plans and timelines.
• Conduct initial and follow-up implementation meetings as necessary.
• Monitor implementation progress and communicate revised plans and timelines.
• Build plans and groups based on design specifications within turnaround guidelines.
• Provide advanced problem-solving, troubleshooting, and consultation for clients.
• Ensure all client information is transmitted to appropriate systems and entities.

Benefits

• Medical, dental, and vision insurance; most benefits start on day one.
• Flexible spending account or health savings account.
• 401(k) with company match.
• Profit-sharing/defined contribution plan after a one-year waiting period.
• Paid time off and paid holidays.
• Company-paid short-term and long-term disability insurance.
• Maternity leave and parental leave.
• Subsidized parking.
• Company-paid term life and accidental death insurance.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed