Product Implementation Specialist

Myriad Genetics•Salt Lake City, UT

3d•$93,200 - $111,800•Remote

About The Position

Myriad Genetics discovers, develops, and commercializes molecular genetic tests that determine the risk of developing disease, assess disease progression, and guide treatment decisions in Oncology, Women’s Health, and Mental Health. We are a pioneer and leader in genomic research, and we are committed to advancing the science of personalized medicine as we refine and develop more products to address unmet medical needs. We are seeking an Implementation Specialist to join our Clinical Interfaces & EMR Team. The Implementation Specialist role plays a crucial role in the success of Myriad’s integration implementations for our large health system/IDN accounts. The Implementation Specialist will be responsible for the customer relationship during implementation, coordinating internal stakeholders, and collaborating with the Myriad Technology, Product, Sales, and Sales Enablement teams. Our ideal candidate brings passion for the pillars of our culture: collaborative, innovative, inclusive, caring, and committed. This Implementation Specialist will be curious, pro-active, able to work across organizations, and driven to help shape the future of this company. At Myriad Genetics, our future is yours to create.

Requirements

Bachelor's degree in business administration, marketing, healthcare, or related field
2+ years of experience in Project Management
Certification in one or more Epic modules (Ex. Order Transmittal, Beaker, Ambulatory, Care Everywhere)
Proven success leading HIT implementations across large, complex health systems – on client or vendor side
Success managing competing priorities from a variety of internal and external stakeholders, focusing on customer success by maximizing utilization of current functionality while creating optimization plans to drive engagement as new functionality emerges
Strong communication skills with the ability to collaborate at multiple levels across the organization and with hospitals, healthcare practices and EMR vendors
Demonstrated ability to be self-directed with excellent organizational, analytical, writing, interpersonal and project-related skills
U.S. citizen or national
Green Card holder
Living full time in the USA

Nice To Haves

PMP and/or Lean Six Sigma certification
Familiarity with Jira, Confluence, Salesforce

Responsibilities

Acts as point person for assigned Myriad implementations, working closely with account executives and EMR/interface project managers assigned to the account and aligning with other internal stakeholders as needed.
Manages overall implementation project plan as well as regular status reports, keeping customer stakeholders aware of project progress and escalating issues as needed to ensure timely Go-Lives.
Partners with customer for coordination and execution of end-user training to drive product adoption.
Documents lessons learned to improve future implementations and processes.
Take customer feedback to help define needed features to feed the integration product roadmap.