Implementation Specialist

Paymentus Group Inc • Richmond Hill, ON

8d • Onsite

About The Position

The Implementation Specialist works in coordination with the Project Manager to ensure a successful banking & fintech client implementation. The Implementation Specialist is responsible for the technical aspects of small to medium scale projects, including configuration, analyzing business requirements, assessing current product features, identifying areas requiring customization and coordinating with development and other teams that support implementations. Additionally, the Implementation Specialist will create JIRA stories and participate in triage activities to identify issue root cause and recommend corrective measures for resolution.

Requirements

• 1-2 years of implementing web-based solutions for clients
• API (REST, SOAP), SSO, Token authentication, SQL (ORACLE preferred)
• Knowledge of programming languages such as Java and node js are essential skills, understanding of Linux is preferred.
• Good problem solving skills. Must be able to analyze information to make independent decisions quickly and effectively.
• Client-focused and strong attention to detail
• Results driven; take ownership of issue resolution
• Good written and verbal communication skills; capable of interfacing effectively with management, peers, and clients

Nice To Haves

• Bachelor/Associate degree or equivalent experience/project management certifications preferred
• Background in the Payments, Banking, E-Commerce, Finance and/or Utility industries helpful but not required

Responsibilities

• Advise, design and implement best practices to ensure the solution satisfy client’s requirements related to overall solution functionality, application architecture, security, and third party solution integrations
• Actively listen to the client to understand their small to medium complex business requirements for multiple client implementations.
• Support the client during user acceptance testing, through launch and post-implementation stabilization. Participate in triage activities to identify root cause and recommend corrective measures to resolve issues
• Support Project Managers in managing project success; identify & escalate issues, and provide timely project progress updates
• Work with development & dev-ops teams to influence, design, and validate solutions
• Keep current on technical skills and product knowledge
• Assist on special projects as assigned, including on-going ownership of stretch assignments

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree