Implementation Specialist - Preroll

Green Thumb•Chicago, IL

34d•Hybrid

About The Position

The Implementation Specialist – Preroll serves as a technical expert for all preroll manufacturing processes, equipment, and best practices. This role drives process optimization, supports process development, and ensures consistent operational excellence across manufacturing sites through training, documentation, and hands-on support. By partnering closely with production teams, this position resolves technical challenges and elevates performance across the network. Strongly prefer candidates based in North East region of USA, but is not a requirement. Candidate must be within driving distance of a major international airport and be willing to travel 2-3x a month for up to 4 day stints.

Requirements

Extensive working knowledge on prerolls (flower, infused, blunts, coated prerolls & ct) manufacturing process and processing equipment.
Stay up to date with the latest advancements in preroll production technologies and best practices.
Experience with preroll product development.
Acquired preroll development expertise, knowledge and experience with all preroll offerings.
Experience in innovating and commercializing preroll products within the cannabis or hemp spaces.
Experienced in preroll production (milling, infusing, filling, closing, Painting, & packaging), and knowledgeable of cannabis/ preroll market trends.
Experience with both manufacturing and lab equipment and processes in preroll development.
Experience completing conversions, moving materials, and other associated functions in seed-to-sale tracking systems.
Knowledge of laboratory and Good Manufacturing Practices (GMP) best practices.
Advanced math skills.
Familiarity with OSHA guidelines for dealing with hazardous chemicals.
Ability to plan, design experiments, and solve problems.
Ability to lead and manage multiple projects.
Ability to troubleshoot, fix, and service a wide range of equipment and software without assistance.
Excellent verbal and written communication skills.
Ability to understand and adhere to applicable federal, state, and local laws and regulations as they pertain to the industry, safety regulations, local municipal codes and organizational rules, regulations, directives and standard operating procedures.
Must be a minimum of 21 years of age.
Must possess valid state ID.
Must be able to obtain, and maintain, state badging requirements to work in the cannabis industry (requires background check and state review).

Nice To Haves

Candidates based in North East region of USA.
Associate’s in Science, Engineering, or related STEM discipline such as food science, chemistry, biology, chemical and mechanical engineering, etc.

Responsibilities

Serve as a technical expert for all preroll manufacturing processes, equipment, and best practices.
Drive process optimization and support process development.
Ensure consistent operational excellence across manufacturing sites through training, documentation, and hands-on support.
Partner closely with production teams to resolve technical challenges and elevate performance.
Provide expert guidance to manufacturing sites on preroll processing methods, equipment, and techniques.
Address and resolve technical issues, equipment malfunctions, and unexpected challenges in preroll production.
Continuously assess and improve processing methods and operations for efficiency, cost-effectiveness, and product quality.
Recommend and implement process enhancements and automation.
Assist in benchtop R&D studies for new preroll product development and continuous improvement initiatives.
Conduct time studies, cycle time analyses, and process audits.
Manage and maintain electronic batch records across multiple sites, ensuring accuracy, completeness, and compliance.
Train site personnel in electronic batch record processes, responsibilities, and best practices.
Provide training and guidance to production teams on product Standard Operating Procedures (SOPs), best practices, safety protocols, & equipment operations.
Assist in developing and delivering training materials, educational resources, and refresher workshops.
Travel to low performing sites to assist in RCA process and retraining on documentation and process.
Assist with developing Tech transfer package and training new sites on new process.
Facilitate weekly meetings with sites to review operational and quality data, analyze performance trends, identify process gaps, and collaborate on corrective actions.
Assist in the development and continuous improvement of corporate preroll SOPs and TAMUs.
Develop and maintain work aids, One-Point Lessons (OPLs), and detailed work instructions.
Assist in developing site readiness documentation.
Collect, analyze, and communicate or present preroll quality scorecard data.
Be aware of hazards in the workspace.
Report safety incidents/ concerns and comply with follow-up actions.
Comply with area safety requirements, state regulations and PPE requirements when at manufacturing facilities.
Follow GMP, biosecurity, sanitation or other quality and compliance requirements when at manufacturing facilities.