Implementation Specialist II

ClearDent • Burnaby, BC

33d • $59,500 - $64,750 • Hybrid

About The Position

The Implementation Specialist II ensures a smooth onboarding experience for our customers by providing project management, coordination and training.

This position is a full-time role based in British Columbia.

Requirements

• 2 years dental experience is required
• 1 year of training experience or equivalent
• Public speaking skill
• Independent worker
• Ability to train in a variety of settings, and to a variety of experience levels
• Strong customer relationship building skills
• Organization and accurate recording keeping are imperative in this role
• A valid driver’s license and reliable vehicle are require
• Travel is required (up to 70%)

Nice To Haves

• Preference is given to those with ClearDent software experience.

Responsibilities

• Skilled at analyzing business processes and guiding customer to ensure a smooth transition to ClearDent’s systems
• Perform on-site training, remote training, and consultative services
• Create educational materials and conduct webinars
• Build lasting relationships with our customers to ensure success
• Maintain accurate histories of customer contacts and training records in our CRM system
• Work with product management to improve software applications and services
• Other duties as assigned

Benefits

• Competitive compensation.
• Excellent benefits focused on your health, dental, and career development.
• Flexible, hybrid work options, including offices in Burnaby, BC, with support for remote work across Canada
• Opportunities to give back through social initiatives, volunteering, and community building.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees