Implementation Project Manager
About The Position
The position of Implementation Project Manager is within Abbott Point of Care (APOC) Division. It's a field-based role, overseeing/managing projects throughout the Western United States, and will require regional travel up to 75%. Abbott Point of Care is a global leader in providing critical medical diagnostic and informatics products for rapid blood analysis that are intuitive, reliable, and cost-effective. Our i-STAT System is an advanced, portable diagnostic tool that provides real-time, lab-quality results within minutes to accelerate patient-care decision-making as well as optimize resource utilization for our customers and the patients that they serve. The i-STAT System has the industry’s most comprehensive menu of tests in a single, with-patient platform, including tests for respiratory, metabolic, coagulation, hematology, glucose, and cardiac function. By delivering lab-quality results in minutes, on just a few drops of blood, our i-STAT System fosters a collaborative, patient-centered environment while driving improved operational performance. As an Implementation Project Manager, you’ll be responsible for delivering best‑in‑class project management while leading the implementation of the company’s full portfolio of products. You’ll collaborate closely with key account stakeholders to streamline existing workflows and enable improved patient care through effective product adoption. In this role, you’ll support the Point of Care Sales Specialists by driving implementation timelines that contribute to sales growth, assisting pre‑close on key opportunities, and developing innovative strategies to accelerate customer implementations. You’ll also reinforce product value with existing customers to help minimize declining business and support long‑term customer success.
Requirements
- Associate’s degree
- 4 years of relevant experience in the field.
- 2 years of healthcare industry experience.
- Willingness to travel up to 75%.
Nice To Haves
- Bachelor’s degree in Medical Technology, Clinical Laboratory Science, Chemistry, or Biology
- 3+ years of healthcare experience, including hospital experience
- 3+ years of project management or leadership experience
Responsibilities
- Develop innovative strategies for expedited customer solution implementation.
- Lead implementation and integration of customer point-of-care solutions, aiming for a 60-day implementation to revenue timeline.
- Coordinate with customers and other resources for successful product adoption.
- Improve implementation efficiencies for large, high-priority, and complex projects.
- Develop and execute implementation strategies; lead cross-functional teams.
- Maximize cartridge utilization and deliver superior customer support.
- Understand customer needs and articulate POCT benefits.
- Demonstrate key product attributes and provide product demonstrations.
- Cultivate relationships with key stakeholders.
- Complete administrative tasks promptly and accurately.
- Comply with EHS policies and maintain Quality System effectiveness.
- Adhere to and promote the Abbott Code of Business Conduct.
- Engage with key personnel to streamline customer processes and enhance patient care.
- Support the field sales team post-close to the Test of Record implementation.
- Support field sales during pre-close to drive territory growth.
- Protect the key base business and support field sales to reduce business decline.
- Cultivate growth opportunities and support pre-close implementation activities.
- Make educational presentations to healthcare professionals on diagnostic trends.
- Travel up to 75% to support business goals.
Benefits
- Participants who complete a short wellness assessment qualify for FREE coverage in our HIP PPO medical plan. Free coverage applies in the next calendar year.
- An excellent retirement savings plan with a high employer contribution.
- Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
