Implementation Project Coordinator ( Jacksonville, FL )
About The Position
Responsible for managing implementation activities for medium-complexity projects. Coordinates project deliverables, timelines, and system configurations, requiring moderate problem-solving, analysis, and decision-making skills. Serves as a liaison between internal business lines and project stakeholders and may participate in client meetings to support project execution, issue resolution, and successful implementation outcomes. Participates in the identification, design, development and implementation of assigned projects. Assigned projects may be general or systems related in nature. Interfaces with internal and external resources to ensure successful and timely completion in accordance with user needs. Participates in training users and evaluating the project. Manages performance of the project team and evaluates overall team performance.
Requirements
- Bachelor's degree, or equivalent work experience
- Three to five years of experience in project management activities
- Must be able to adhere to a hybrid work model, including mandatory in-office presence on Tuesdays and Thursdays.
- During the initial training and onboarding period, employees will be required to work on-site full-time.
- Position operates within standard business hours of 9:00 AM – 5:00 PM ET.
- Requires flexibility to support business needs outside of regular hours, including occasional evenings and weekends for platform testing.
- Good knowledge of assigned business line or functional area
- Strong organizational and analytical skills
- Thorough knowledge of project management
- Ability to identify and resolve exceptions and to analyze data
- Excellent verbal and written communication skills
- Strong attention to details
- Comfortable working in multiple systems
Nice To Haves
- Salesforce is bonus
Responsibilities
- Manage implementation activities for medium-complexity projects.
- Coordinate project deliverables, timelines, and system configurations.
- Serve as a liaison between internal business lines and project stakeholders.
- Participate in client meetings to support project execution, issue resolution, and successful implementation outcomes.
- Participate in the identification, design, development, and implementation of assigned projects.
- Interface with internal and external resources to ensure successful and timely completion.
- Train users and evaluate the project.
- Manage performance of the project team and evaluate overall team performance.
Benefits
- Healthcare (medical, dental, vision)
- Basic term and optional term life insurance
- Short-term and long-term disability
- Pregnancy disability and parental leave
- 401(k) and employer-funded retirement plan
- Paid vacation (from two to five weeks depending on salary grade and tenure)
- Up to 11 paid holiday opportunities
- Adoption assistance
- Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
- Incentive and recognition programs
- Equity stock purchase
- 401(k) contribution and pension
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
