Implementation Manager, T&S - US
Perk•Boston, MA
•$115,000 - $115,000•Hybrid
About The Position
Perk (formerly TravelPerk) is seeking an Implementation Manager for Travel & Spend to lead complex onboarding projects for global Enterprise customers. This role requires deep SAP or ERP expertise, advanced finance and compliance knowledge, and the ability to coordinate C-level stakeholders, IT teams, and consultants for seamless adoption and customer success. The ideal candidate will be a subject matter expert on SAP Spend and Invoice projects, guiding customers through highly complex ERP rollouts and financial transformations.
Requirements
- 6+ years’ SaaS, ERP consulting, or Finance experience.
- Proven expertise in SAP Spend and Invoice implementations, and/or extensive experience with complex ERP integrations.
- Deep financial and compliance acumen with ability to engage CFO-level stakeholders.
- Strong track record of delivering large-scale ERP/CRM transformation projects.
- Exceptional leadership, coordination, and solution design skills.
- Strong change management skills and confidence driving a recommended solution forward (including selling the solution you design).
Responsibilities
- Lead onboarding for Enterprise customers with a focus on SAP Spend and Invoice implementations, as well as implementations with other ERP Platforms (NetSuite, Microsoft Dynamics F&O)
- Manage C-level stakeholder relationships across Finance, IT, and Procurement, as well as stakeholder relationships for Travel programs (Operations, People, Events & Marketing).
- Deliver advanced custom setups including custom workflows, Per Diems, and compliance frameworks, as well as refining business requirements matched to platform configuration in Perk Travel & Spend modules
- Act as subject matter expert on SAP and other ERP integrations, troubleshooting and advising on best practices.
- Support the technical configuration of complex integrations through Perk’s pre-established marketplace integrations, ERP Connectors, and custom built integrations with Perk’s’ OpenAPI.
- Coordinate internal Implementation resources (including Sales, Solutions Consultants, Account Managers, and internal Perk Leadership), customer IT, and external consultants.
- Influence finance leaders with deep accounting and compliance expertise, confidently providing consultative direction to advance implementations with a short time to value for our customers.
- Support change management efforts within the Perk customer’s organizations, launching successful and robust solutions that accommodate full launch and adoption with the customer organization.
- Mentor Perk implementation team members and contribute to shaping global Implementation methodology.
Benefits
- Competitive compensation and equity ownership in Perk
- 20 vacation days
- 12 public holidays
- Three medical plans to choose from, with company contributions
- HSA when enrolling in an HDHP medical plan
- Comprehensive benefit plans, covering dental, vision
- Wellhub’s gym subscription
- Life and disability policies
- 401(k) plan with company matching contributions
- Partner discounts on pet insurance
- Unforgettable Perk events, including our spectacular annual summer party
- Spring Health, our market-leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved ones
- 12-16 weeks’ paid parental leave
- 16 paid hours per year to spend volunteering for your dearest charitable causes
- Up to 20 "Work from Anywhere" days per year
- Four-week, fully paid sabbatical once you reach 5 years
- Relocation support
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
