About The Position

The Implementations Manager will play an integral role within our fulfillment team and will be responsible for the setup and implementation of new customers using STORD’s 3PL warehousing. This role will entail high level strategic planning and execution of warehouse procedures, implementations, and best practices.

Requirements

  • Experience working within warehouse operations and fulfillment
  • Strong acumen for warehouse design (layout, pick/pack workflow, etc)
  • Ability to delegate warehouse labor management responsibilities
  • Extensive experience within Warehouse Management System configuration and support
  • Excellent written and verbal communication skills
  • Ability to break down complex problems into manageable solutions

Nice To Haves

  • Bachelor’s Degree in Supply Chain, Logistics, or similar field
  • 5+ years of experience in a Warehouse Operations/Warehouse Management role
  • E-Commerce or Fulfillment experience
  • Extensive experience working with multiple internal teams, customers, and 3PLs

Responsibilities

  • Take a lead role in managing the implementation and launch of new STORD 3PL warehousing & fulfillment projects in various locations across the US and Canada
  • Develop and manage processes designed to ensure 3PL facilities are compliant with STORD guidelines and meet regulatory, quality, safety and security requirements
  • Own the facility design process - including efficient layout management, labor planning/management, pick & pack workflow strategies, and WMS configuration & automations
  • Initiate and lead continuous improvement, automation and optimization initiatives for the assigned functions within the project scopes to improve cost, efficiencies and service levels
  • Create and instill Standard Operating Procedures, best practices, and visibility required to track and meet key performance indicators
  • Engage with new and existing STORD Customers to ensure a successful launch experience and that on-going needs are being met
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