Implementation Engineer

TEKsystems•Scott Air Force Base, IL

3d•$45 - $55•Onsite

About The Position

Responsible for customer coordination, Initial Test & Acceptance (IT&A), reporting execution, and all data input associated with new service activations to ensure alignment with Defense Information Systems Agency (DISA) standards. Work directly with customers, solution architects, and vendor SMEs to implement changes and identify, analyze, and resolve issues. Manage Service Orders in accordance with established Change Management procedures. Ensure Telecommunication Service Orders (TSOs) are accurate and in place for scheduled network additions and modifications. Initiate network device configurations using configlets. Analyze DISN and associated databases to validate and implement customer requirements. Design and implement solutions for complex technical issues through testing, documentation, and configuration modifications on network devices. Coordinate and execute customer circuit activations with commercial vendors to establish end-to-end connectivity. Perform network monitoring to assess impact of deployed changes on customer traffic, leveraging expected traffic behavior, lessons learned, and reporting. Apply systems analysis techniques, including consulting with users, to determine hardware, software, and system requirements. Collaborate with DISA project managers and customers to clarify and resolve incomplete or unclear requirements. Engage stakeholders and facilitate approvals to ensure continuous progress of service requests.

Requirements

Active Secret Security Clearance
DoD 8570 IAT Level II Certification (Security+ CE or equivalent)
Candidates scheduled to obtain certification will be considered
Strong knowledge of network hardware, configuration, testing processes, and industry standards
Experience configuring, activating, testing, and analyzing network systems
Background in network engineering, problem management, and performance optimization
Understanding of telecommunications and IT fundamentals
Experience with: Data and voice network design across transmission systems
Router-to-router connectivity using BGP and ISIS
Switch-to-switch trunking, including VLANs
Circuit configurations via multiplexers
Hands-on experience with network services and protocols: BGP, OSPF, DHCP, DNS, TCP/IP, WAN, VPN, VLAN, VRF
Familiarity with network appliances (routers, firewalls, load balancers, DNS servers)
Ability to work independently while contributing to a team environment
Strong written and verbal communication skills; collaborative mindset

Nice To Haves

Prior DISA experience or familiarity with DISA systems and processes
Experience with SharePoint data entry and customer outreach
Knowledge of DISA Request Fulfillment processes and documentation (TSRs, TSOs, completion reports)
Understanding of DISA organizational structure (e.g., DITCO)
Relevant certifications: Cisco (CCNA, CCNP)
Microsoft (MCSE)
Security (Security+ CE, CISSP)
ITIL

Responsibilities

Customer coordination, Initial Test & Acceptance (IT&A), reporting execution, and all data input associated with new service activations to ensure alignment with Defense Information Systems Agency (DISA) standards.
Work directly with customers, solution architects, and vendor SMEs to implement changes and identify, analyze, and resolve issues.
Manage Service Orders in accordance with established Change Management procedures.
Ensure Telecommunication Service Orders (TSOs) are accurate and in place for scheduled network additions and modifications.
Initiate network device configurations using configlets.
Analyze DISN and associated databases to validate and implement customer requirements.
Design and implement solutions for complex technical issues through testing, documentation, and configuration modifications on network devices.
Coordinate and execute customer circuit activations with commercial vendors to establish end-to-end connectivity.
Perform network monitoring to assess impact of deployed changes on customer traffic, leveraging expected traffic behavior, lessons learned, and reporting.
Apply systems analysis techniques, including consulting with users, to determine hardware, software, and system requirements.
Collaborate with DISA project managers and customers to clarify and resolve incomplete or unclear requirements.
Engage stakeholders and facilitate approvals to ensure continuous progress of service requests.