Implementation Coordinator – Economics

University of Texas at Austin•Austin, TX

5d•Hybrid

About The Position

Supports efforts and ensures fidelity of implementation of the OnRamps Economics course to coordinate a high-level of instructional and professional development service and support to OnRamps Instructors. This role involves developing and maintaining strong relationships with external and internal stakeholders, providing exceptional customer service, technical support, and problem-solving. The position also includes developing and implementing annual professional learning institutes and ongoing professional development activities. A key aspect is utilizing data to ensure fidelity of implementation and supporting an instructor support system through mentor instructors and online platforms.

Requirements

Bachelor’s degree in Economics, education, or related field.
Demonstrated understanding of High School teaching and learning.
Exceptional customer service skills, with the ability to engage multiple internal and external stakeholders with decorum and tact.
Five years teaching experience at a high school or college level.
Equivalent combination of relevant education and experience may be substituted as appropriate.

Nice To Haves

Master’s degree in Economics, education, or related field.
Experience providing support or instructional coaching to teachers.
Proficient in Canvas Learning Management System (LMS) or another LMS.
Proficient in Smartsheet or other Project Management system.
Ability to communicate technical information to lay audiences using a respectful, client-focused approach.
Five years teaching experience at a high school or college level.

Responsibilities

Supports OnRamps Instructors in implementing courses with fidelity along the OnRamps Four Pillars.
Develops and maintains strong relationships with external and internal stakeholders by providing exceptional customer service, technical support, and problem-solving with professionalism, positivity, tact and decorum.
Develops and implements annual professional learning institutes during Summer, Fall, and Spring for OnRamps instructors in close collaboration with the Course Leads, OnRamps Assistant Director, and Professional Learning and Development team to ensure and enhance course implementation aligned to the OnRamps Four Pillars.
Implements on-going professional development and learning activities through weekly communication, monthly virtual meetings, and professional learning institutes.
Uses standardized relationship building strategies to cultivate and leads a facilitated network of OnRamps Instructors.
Develops and implements interventions for instructors with implementation challenges and those that are onboarded to OnRamps after annual Summer Institutes and throughout the academic year.
Utilizes data to ensure fidelity of implementation of OnRamps courses using data science methodologies, such as instructor engagement, pacing, and submissions.
Supporting fidelity of implementation which may include instructor resources in headquarters and investigations of academic integrity.
Supports an instructor support system using mentor instructors and online platforms to provide extra support for new OnRamps Instructors.
Sustains a virtual community for our instructors across the state by utilizing online platforms and mentor instructors.
Supports and engages in designated special projects as assigned that supports the mission and strategic direction of OnRamps as an organization.