Implementation Consultant

LumApps • Austin, TX

10h • Hybrid

About The Position

LumApps is seeking an Implementation Consultant to lead the end-to-end digital transformation journey for enterprise clients. This role bridges the gap between high-level business strategy and complex technical execution, ensuring the digital workplace is scalable, governed, and widely adopted. LumApps is a leader in the Employee Experience Platform market, now an AI-powered Employee Hub, supporting companies in their digital transformation of communication, collaboration, and engagement. The platform is a proven leader, deployed by Fortune 500 clients globally and recognized in Gartner's Magic Quadrant and Forrester Wave. LumApps recently partnered with Beekeeper to expand its reach across all worker types. The company's mission is to make people feel they belong and have a purpose, fostering an environment where employees are engaged and work towards common goals. LumApps supports over 700 companies, improving productivity, transforming employees into ambassadors, making them more efficient and connected, and helping reduce turnover, accelerate onboarding, and improve collaboration. With over 600 employees across 11 offices, LumApps supports large enterprises worldwide and is undergoing an ambitious growth phase under new shareholder Bridgepoint to become the market leader. The company values include 'be bold, do amazing things', 'say what you mean, do what you say', 'one team, same mission', and 'always be evolving'.

Requirements

• 2-5 years proven track record in SaaS implementation, solution consulting, or digital workplace delivery within enterprise environments.
• Exceptional ability to translate technical complexity into business value for both executive and operational audiences.
• Deep knowledge of Google Workspace, Microsoft 365, CMS, and digital workplace tools (e.g., LumApps, SharePoint, Simpplr, Unily, Igloo).
• Strong skills in risk management, project prioritization, and the ability to drive clarity in highly ambiguous, multi-stakeholder environments.

Responsibilities

• Lead the end-to-end digital transformation journey for enterprise clients.
• Bridge the gap between high-level business strategy (the "Why") and complex technical execution (the "How"), ensuring the digital workplace is scalable, governed, and widely adopted.
• Act as a lead consultant for stakeholders to align platform deployment with long-term business goals and ROI.
• Facilitate stakeholder workshops to identify organizational pain points and architect complex enterprise-grade configurations, advanced information architecture, and global governance models.
• Lead multiple concurrent SaaS deployments, managing technical specifications, data migrations, and cross-functional alignment.
• Partner with the Project Manager to ensure technical delivery aligns with the strategic vision.
• Conduct product training and change management strategies designed to accelerate user activation and consistently scale Weekly Active Users (WAU) across all key personas (HR, IT, and Ops).
• Act as the voice of the customer for Product and Engineering teams, turning field insights into repeatable methodologies and product enhancements.

Benefits

• Generous Paid Leave – 25 vacation days (prorated based on hire date), 9 sick days, 10 paid holidays, plus 2 floating holidays
• Health Insurance – United Healthcare, 100% employer-paid benefits from day 1
• 401k Retirement Plan – We match 100% of your contribution up to 4%
• Family-Friendly Policy – Inclusive maternity & paternity leave
• Team Celebrations & Seasonal Events
• Equipment of Your Choice

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed