Implementation Consultant, Embedded Partnerships

Brex•Vancouver, BC

7d•Hybrid

About The Position

Brex is seeking an Implementation Consultant for Embedded Partnerships to join their Implementation Team. This role is crucial for Brex's growth frontier, focusing on wiring together partner ecosystems, configuring complex integrations, and delivering exceptional customer experiences. The consultant will be responsible for the successful onboarding and configuration of embedded services, such as Navan, Zip, Coupa Cards, and ICCP partnerships. This is a unique opportunity to not only follow a playbook but to help write it, shaping the future of embedded finance at Brex.

Requirements

2+ years in SaaS implementation, integration, or technical consulting.
Familiarity with embedded finance or third-party SaaS integrations.
A natural communicator who can translate technical complexity into clear, confident guidance for Brex customers, partners, and internal stakeholders.
Highly organized and comfortable managing multiple concurrent projects in a fast-moving environment.
Energized by ambiguity and thriving when the product is evolving and the partnership landscape is expanding.

Responsibilities

Lead implementation work streams for embedded services across all customer segments.
Own end-to-end implementation for embedded-only customer projects.
Partner with the BD team on net-new embedded partnership launches helping define how Brex integrates with the next generation of platforms.
Configure embedded services in coordination with partner tech specs and Brex.
Provide consultative guidance to customers to ensure embedded tools are correctly deployed.
Maintain deep knowledge of embedded product evolution and serve as the internal authority, educating CSMs, VIP Support, and cross-functional teams.
Ensure on-time and high-quality delivery for forecasted embedded deals, reduced escalations or partner configuration issues, and positive feedback from partner and cross-functional stakeholders.