Implementation Consultant, Embedded Partnerships

Brex•Salt Lake City, UT

6h•Hybrid

About The Position

Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek. Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how much you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career. Implementation transforms new customers into power users. We lead the onboarding experience for companies adopting Brex Empower, helping them shift from outdated processes to a modern, employee-first approach. It’s a role that blends customer empathy, project management, technical expertise, process design, and change management. We take personal ownership of our customers' long-term success, and we set customers up thoroughly so they can be with ‘Brex for life’. As strategic advisors, we build trust, drive solutions with tenacity, deliver results fast, and work cross-functionally to make adoption seamless for customers.

Requirements

2+ years in SaaS implementation, integration, or technical consulting you've navigated complex deployments and have the wins to show for it.
Familiarity with embedded finance or third-party SaaS integrations you understand how these ecosystems fit together and where friction hides.
A natural communicator who can translate technical complexity into clear, confident guidance for Brex customers, partners, and internal stakeholders.
Highly organized and comfortable managing multiple concurrent projects in a fast-moving environment where no two implementations look the same.
Energized by ambiguity. You thrive when the product is evolving and the partnership landscape is expanding.

Responsibilities

Lead implementation work streams for embedded services across all customer segments
Own end-to-end implementation for embedded-only customer projects (27 Navan, 46 Zip forecasted H2 deals).
Partner with the BD team on net-new embedded partnership launches helping define how Brex integrates with the next generation of platforms.
Configure embedded services in coordination with partner tech specs and Brex.
Provide consultative guidance to customers to ensure embedded tools are correctly deployed.
Maintain deep knowledge of embedded product evolution and serve as the internal authority, educating CSMs, VIP Support, and cross-functional teams.
Success is measured by on-time and high-quality delivery for forecasted embedded deals, reduced escalations or partner configuration issues, and positive feedback from partner and cross-functional stakeholders.