Implementation Associate

HelioCampus•Bethesda, WI

6d•Remote

About The Position

HelioCampus is a growing EdTech company focused on helping college and university leaders navigate pressures through data and Institutional Performance Management practices. The Implementation Associate will be part of an agile team, playing a critical role in researching and organizing large sets of higher education labor data. This role involves collaborating with the Client Success Team to process client-submitted data into actionable labor spend benchmarks, which will be used to advise senior finance executives on administrative efficiency and effectiveness. The position also supports the Assessment and Credentialing product with Self Studies and Outcome Sets.

Requirements

A bachelor’s degree from an accredited institution
Basic knowledge of university operational and finance related functions
Ability to interact with and effectively work with multiple team members
Energetic and eager to take initiative in a fast-paced and changing environment
Able to prioritize multiple tasks without compromising quality
Strong skills in interpersonal, verbal, written communication and time management
Able to work independently with minimal supervision

Nice To Haves

Inquisitive attitude, strong research skills, a flexible mindset, and “do the homework” mentality
Previous experience in technology sales and/or higher education
Analytical and the ability to think on the fly
Experience with tools such as Excel, PowerPoint, Google Suite, Smartsheets, Jira, and search engine navigation

Responsibilities

Adapt quickly to continuous shifts in educational technology and AI advancements, proactively evolving workflows to improve time to value for our clients
Support multiple product lines, specifically Labor Cost Analytics, Data Analytics and Assessment & Credentialing
Perform in-depth research tasks in support of client desired data requests or follow-on services
Organize multiple tasks, manage project workflows, and meet deadlines with minimal supervision and a high level of accountability
Organize and map large sets of higher education financial data in adherence to a standard data organization model
Lead the migration and subgroup comparison process, including department matching, title grouping, and subgrouping
Perform rigorous data audits to ensure cross consortium consistency and data integrity
Provide oversight and coaching to the Research Associate (RA) team, including account-specific training and review of mappings
Support advanced implementation processes, such as organization mapping and data file verification
Collaborate closely with the development team to drive product, implementation, and AI-driven enhancements, managing requirements and feedback efficiently via Jira
Support with creation of Self Studies and Outcome Sets
Assist with training and onboarding for new clients
Communicate with client regarding specific needs via Jira