Implementation Analyst-Physician Compensation

Hallmark Healthcare Workforce Technology•Dallas, TX

4d•$70,000 - $85,000•Remote

About The Position

Hallmark Healthcare Solutions, Inc (HHCS) is seeking an Implementation Analyst to join the team to effectively provide guidance, support, and analytics to our Physician Enterprise team. This role is instrumental in supporting the implementation team to ensure our clients success during the usage of the product.

Requirements

3+ years of experience in provider compensation role; preferably working on an implementation team
Experience working with a project manager to gather documents, verify/analyze data, conduct discovery sessions, draft scoping document, configuration of the solution based on client scope, and assist with system validation
Fluent in MS Project, Excel, PowerPoint and Word tools
Strong understanding of Provider Compensation Methodologies
Attention to detail, strong analytical skills and ability to effectively operate with high energy and flexibility in a fast-paced, constantly evolving team environment
MS Excel proficiency

Nice To Haves

Bachelor’s Degree preferred

Responsibilities

Understand the complete provider compensation solution
Understand the client requirements, identify the system dependencies to ensure the project critical decisions are taken ahead of time
Document the business, functional, technical requirements and ensure the project’s scope is accurately defined & mapped per discovery sessions
Coordinate with the necessary internal resources to successfully complete the scope of work on time and with Quality
Assist project manager where needed to gather documents, verify/analyze data, conduct discovery sessions, draft scoping document, configuration of the solution based on client scope, and assist with system validation
Work with the implementation team to understand and build compensation models specific to the client needs
Conduct elaborate knowledge transfer sessions to pass on the complete client business requirements with all necessary documents to the technical team
Manage customers with minimum supervision, deal with ambiguity, and maintain tight timelines/priorities in a highly professional manner
Capability to multitask and work in a fast-paced environment
Ability to handle high volume of work including managing multiple projects at the same time
Design the roll out approach including complete testing and training schedules and communicate with the client
Evaluate and implement ways to improve system performance
Assist clients during the transitioning and post Go-live stabilization period
Address production issues in a timely manner
Track project status to identify risks if any and mitigate them early to prevent any unnecessary changes or delay
Perform user acceptance testing of the client platform and evaluate the results to identify any defects and/or variances from functional, operational and performance requirements
Prepare user testing logs for final Go-Live client confirmation