Impact Manager

City Year • Cleveland, OH

2d • Onsite

About The Position

Impact Manager (IM) leads and develops a team of AmeriCorps members (ACMs) as idealistic, emerging leaders and practitioners focused on strengthening schools and supporting students to improve performance. Reporting to an Impact Director and working from a partner school(s), the IM plays a critical role in implementing City Year’s school-based Whole School Whole Child (WSWC) service model, mission, and practices. The IM is also an effective talent developer who will support AmeriCorps members through a challenging and rewarding year of service.

Requirements

• Idealistic, emerging leaders and practitioners focused on strengthening schools and supporting students to improve performance.
• Ability to lead and develop a team.
• Effective talent developer.
• Ability to support AmeriCorps members through a challenging and rewarding year of service.
• Experience in implementing school-based service models.
• Proficiency in coaching and leadership development.
• Familiarity with administrative paperwork and compliance with AmeriCorps provisions.
• Mentorship skills.
• Understanding of civic engagement and citizenship development curriculum.
• Expertise in City Year’s Whole School Whole Child (WSWC) service model.
• Skills in academic support (literacy and mathematics intervention, in-class support).
• Experience in afterschool programming (homework labs, enrichment clubs).
• Knowledge of school climate initiatives (behavior coaching groups, enrichment clubs, attendance, behavior and coursework initiatives).
• Frontline outcomes management skills.
• Data collection and database maintenance skills.
• Ability to analyze data and use evaluation results for program improvement.
• Skills in driving measurable deliverables and planning/execution of parent/community engagement events.
• Ability to prepare monthly progress reports.
• Strong communication skills to convey City Year’s strategic service focus.
• Understanding of national and local dropout data, statistics and key indicators.
• Familiarity with City Year’s In School, On Track initiative and WSWC service framework.
• Knowledge of district metrics, instruments, and processes for measuring school wide and student level impact.
• Relationship building and stakeholder management skills.
• Ability to serve as a member of a school’s leadership team.
• Collaborative problem-solving skills.
• Ability to communicate ongoing impact of service to school partners.
• Facilitation skills for meetings with school leadership and external stakeholders.
• Community partnership development skills.
• Ability to develop initiatives to engage parents.
• Ability to build the City Year brand in the community.
• Willingness to participate in recruitment interviews.
• Willingness to attend and mobilize team for site-wide events.
• Willingness to attend overnight events.
• Ability to manage performance systems.

Nice To Haves

• Experience managing up to 20 AmeriCorps members.
• Experience managing 2 school partnerships.

Responsibilities

• Lead up to 20 AmeriCorps members as a team to meet their impact and service goals and leadership development potential.
• Inspire the AmeriCorps members to embrace a culture of power and idealism using City Year leadership tools, team building exercises, organizational culture and best practices.
• Provides ongoing guidance to AmeriCorps members, including coaching and leadership development through weekly/bi-weekly one-on-one and team meetings and mid-year and end-of-year reviews.
• Oversees completion of AmeriCorps member requirements such as timesheets and reports.
• Mentors AmeriCorps member in developing their Leadership After City Year (LACY) plan.
• Completes all administrative paperwork in a timely fashion.
• Ensures AmeriCorps member activities are in compliance with AmeriCorps provisions.
• Support AmeriCorps member performance through established training and development tracks.
• Coach AmeriCorps members on developing productive partnerships with teachers and other student support staff.
• Directly manages and develops senior AmeriCorps members to become influential leaders on their team.
• Sets clear vision and expectations for senior AmeriCorps members to actualize with teams.
• Manages performance systems to measure progress against goals in areas of service and human potential through weekly/bi-weekly one-on-one meetings and mid-year and end-of-year reviews.
• Lead, manage, and coach a team of corps members to achieve service performance and standards requirements and to reach their leadership development potential.
• Model leadership that is animated by City Year's culture and values, and create spaces that empower corps members to access the power of our culture and values in personally meaningful ways.
• Oversee the execution of City Year’s WSWC intervention programs (Tier 1 and Tier 2).
• Observe and coach AmeriCorps members monthly during Tier 1 and Tier 2 interventions.
• Responsible for data collection and database maintenance.
• Ensure that data is available for analysis and reporting in a timely and consistent manner and that evaluation results are used to make service and program improvements.
• Drive measurable monthly and weekly deliverables for AmeriCorps members to ensure effective planning and execution of parent/community engagement events and AmeriCorps member led initiatives.
• Responsible for monthly progress reports in line with AmeriCorps, City Year’s national office and the Cleveland Metropolitan School District requirements.
• Play a key role in communicating City Year’s strategic service focus, implementation, and results in the context of the school site and community.
• Build and cultivate relationships with key stakeholders to enhance service performance.
• Serve as a member of the school’s leadership team and build strategic relationships with key personnel at the school, including principals, administrators, teachers and school liaisons.
• Steward relationships by demonstrating an understanding of the school’s priorities and working collaboratively to craft and implement solutions that leverage AmeriCorps member talent and align with the WSWC service model’s output, outcome and impact goals.
• Ensure strong communication between City Year and school partners.
• Communicates ongoing impact of service to school partners.
• Includes school partners in key City Year events.
• Facilitates regular meetings with school leadership and external stakeholders to review student progress.
• Connects site staff with AmeriCorps member team activities and school events.
• Contributes to the overall vision of the program and service team.
• Builds strategic partnerships with stakeholders in the community of the school the team serves.
• Develop initiatives to engage parents of the students we serve.
• Identifies ways to build the City Year brand in the community of the partner schools we serve.
• Devote up to eight days a year to AmeriCorps member recruitment interviews.
• Attend and help mobilize your team for whole site events such as Opening Day, Make A Difference Day, MLK Day, Global Youth Service Day, Annual Gala, Graduation, and other site-wide designated events.
• Attend overnight events including but not limited to, BTR, ATR, Summer Academy and other national events.
• Provides ongoing guidance and support to Senior AmeriCorps members in talent development of AmeriCorps members.

Benefits

• Vacation
• Sick days
• Organization holidays
• Medical coverage
• Dental coverage
• Vision coverage
• Life insurance
• Accidental death and dismemberment coverage
• Disability coverage
• Flexible Spending Accounts (FSA)
• 401(k) plan(s)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed