Immunization Records Administrative Assistant

SunSoft Online • Phoenix, AZ

6d • Onsite

About The Position

SunSoft Online is seeking a detail-oriented Administrative Assistant for a contract opportunity with an Arizona state agency in downtown Phoenix. This is a customer-facing role supporting an immunization records program. You will serve as the primary contact for managing, processing, and issuing immunization records to individuals and agencies in compliance with state regulations and privacy standards.

Requirements

• At least 1 year of administrative support experience, preferably in a healthcare or public health setting
• Proficiency in MS Office (Word, Excel) and Google Workspace, with strong email management
• Excellent verbal and written communication skills with professional phone and email etiquette
• Strong attention to detail and accuracy in handling confidential records
• Highly organized multitasker with strong time-management skills
• Local to the Phoenix metro area (current city and state must be listed on resume)
• Available for an in-person interview within one week
• Able to start within two weeks of an offer
• No visa sponsorship available

Nice To Haves

• Familiarity with Adobe Acrobat for creating and organizing PDF documents
• Experience with the Arizona State Immunization Information System (ASIIS)
• Prior customer service experience with a polished, professional demeanor

Responsibilities

• Act as the first point of contact, providing empathetic and professional service to individuals requesting records via phone, email, or in person
• Search, update, and retrieve patient data within a state records system to ensure accurate, up-to-date records
• Review, verify, and issue immunization records to patients and agencies in adherence to Arizona regulations and privacy standards
• Manage a high volume of requests efficiently (mail, fax, email, phone) and work independently after initial training
• Receive, sort, and deliver incoming mail and packages to intended recipients

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed