Imaging Services Assistant

Emory•Atlanta, GA

17h•Onsite

About The Position

Performs assigned patient care and observation duties under the direction of a Registered Nurse or Radiologic Technologist. This includes cleaning patient rooms, operating various equipment, assisting with emergencies, and managing patient flow. The role involves preparing rooms, setting up equipment, and ensuring cleanliness. The assistant may help prepare patients for procedures, support cost-efficient care, and participate in quality improvement initiatives. A key responsibility is responding to emergency patient situations and performing CPR. Specific training in MRI safety, patient transport, and the use of MRI-compatible equipment is required. The position also involves maintaining patient confidentiality and completing additional training on PPE, patient moving techniques, and equipment care (telemetry boxes, IV pumps, oxygen tanks). The role requires multitasking, managing patient requests, and prioritizing based on patient needs. Providing excellent customer service to patients and clinical teams is essential, including communicating appointment processes to patients and family members. The assistant works closely with patients, providers, technologists, and nurses, playing a vital role in ensuring a positive patient experience. Responsibilities also include maintaining stocks of supplies, drugs, and linens, and potentially assisting with supply inventory management.

Requirements

A high school diploma or equivalent.
BLS certification required upon hiring.

Nice To Haves

Previous experience in a hospital setting preferred.
Some college preferred.

Responsibilities

Performs assigned patient care and observation duties under the direction of a Registered Nurse or Radiologic Technologist.
Cleans patient rooms and operates various equipment.
Assists with emergencies and patient flow.
Prepares room to receive patient; sets up necessary equipment and ensures neatness and cleanliness of room.
May assist with preparing patients for procedures.
Supports cost efficient/effective delivery of care.
Participates in department based and hospital-wide Continuous Quality Improvement.
Responds immediately to emergency patient situations; initiates emergency life-saving techniques such as CPR using high quality resuscitation Basic Life Support.
Completes MRI Safety training, follows safety measures when transporting patients to and from MRI, and has knowledge of proper use of MRI compatible equipment.
Maintains confidentiality of patient records and information.
Completes additional training upon hiring as related to appropriate PPE use, patient moving techniques, patient equipment care training for telemetry boxes, IV pumps, oxygen tanks and more.
Gives and/or receives information regarding patient schedule when appropriate.
Assists the clinical team to transfer patients to and from wheelchairs, stretchers, beds and diagnostic equipment with minimal disruption to patient.
Assists ambulatory and wheelchair patients to and from diagnostic imaging equipment.
Escorts or directs patients to rooms or departments within the facility.
May assist with patient transportation via wheelchair, stretcher or bed.
Must be able to multitask and manage numerous patient requests at once and prioritize requests based on patient need.
Provide excellent customer service to the patients and clinical teams they support while communicating to patients and family members the general overview and process the imaging appointment.
Prepares rooms for patient visits; sets up necessary equipment and ensures neatness and cleanliness of room.
Maintains stocks of supplies, drugs, linens as needed before, during and after patient visits.
May assist with supply inventory including receiving, maintaining par levels, stocking shelves, etc.