This position is responsible for accurately collecting and analyzing all required demographic, insurance/financial, and clinical data necessary to schedule patients for procedures and/or diagnostic testing. The Imaging Scheduler will maintain confidentiality of patient records according to HIPAA standards, monitor work volumes, identify problems, and notify management when additional support is necessary. This role involves scheduling patients using established procedures for Interventional and Diagnostic areas, ensuring accurate data entry, and following through on obtaining accurate information for all scheduled patients. The scheduler will also collect and document all third-party payor information, maintain current knowledge of payor mechanisms, and generate/assemble/process required documents for scheduled patients. Additionally, the role requires adherence to EMTALA, HIPAA, payor, and other applicable regulations and standards for registration. The Imaging Scheduler will maintain the integrity of the electronic scheduling system, identify the correct resource for clinical questions, and maintain orders received through the ActiveFax system. They will also answer incoming telephone calls according to departmental procedures, create appointments in the computerized scheduling system, and review appropriate preparation instructions with patients. The position also includes participation in departmental training, team building activities, inservices, and contributing to the Continuous Quality Improvement mission. Assisting in training new employees and supporting flexible work scheduling needs are also part of the responsibilities. The role performs secretarial and minor administrative services, including composing correspondence, scheduling meetings, taking action on mail, organizing special events, entering data into databases/spreadsheets, performing analyses, creating reports, and typing correspondence. Maintenance of department files, including creating and setting up filing systems, is also required.
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Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED