Imaging Scheduler

American Addiction Centers • Park Ridge, IL

2d • $21 - $31 • Onsite

About The Position

The Imaging Scheduler is responsible for accurately collecting and analyzing all required demographic, insurance/financial, and clinical data necessary to schedule patients for outpatient interventional and diagnostic procedures. This role involves maintaining the integrity of the electronic scheduling system, identifying the correct resources for clinical questions, and maintaining orders received through the ActiveFax system. The scheduler will also answer incoming telephone calls according to established departmental procedures, accurately create appointments in the computerized scheduling system, and review appropriate preparation instructions with patients. Additionally, the role supports departmental operations through participation in training, team building, and assisting with new employee training and flexible work scheduling needs. This position also performs secretarial and minor administrative services, including composing correspondence, scheduling meetings, processing mail, organizing special events, entering data, and typing various documents. Maintenance of department files is also a key responsibility.

Requirements

• H.S. or equivalent
• 2-4 years secretarial experience OR Associates degree and 1-2 years secretarial experience
• Able to use several software packages

Nice To Haves

• Shorthand / Dictaphone experience preferred
• Ability to create spreadsheets preferred

Responsibilities

• Accurately collects and analyzes all required demographic, insurance/financial, and clinical data necessary to schedule patients for procedures and/or diagnostic testing.
• Maintains confidentiality of patient records according to HIPAA standards.
• Monitors work volumes, identifies problems, and notifies management when additional support is necessary.
• Schedules patients using established procedure for Interventional and Diagnostic areas.
• Responsible for accurate data entry.
• Follows through on obtaining accurate information on all scheduled patients.
• Collects and documents all third party payor information for each patient maintaining current knowledge of all payor mechanisms as they relate to the registration process.
• Generates, assembles and processes all required documents for completion of each scheduled patients including orders, history and physicals and distributes these on a timely basis to both internal and external parties.
• Follows EMTALA, HIPPA, payor and other applicable regulations and standards for registration.
• Accurately Collects and analyzes all required demographic, insurance/financial, and clinical data necessary to schedule patients for outpatient interventional and diagnostic procedures.
• Maintains the integrity of the electronic scheduling system by processing patient schedule adjustments in a timely manner.
• Identifies the correct resource for clinical questions regarding their scheduled exam and directs the patient.
• Maintains orders received through the ActiveFax system.
• Accurately indexes incoming faxed orders from physicians offices.
• Answers all incoming telephone calls according to established departmental procedures.
• Accurately creates appointments in computerized scheduling system, reflecting the patient's schedule preference as closely as possible.
• Reviews with the patient the appropriate preparation instructions ensuring that the testes and/or procedures can be accurately be performed on the day of service.
• Participates in departmental training, team building activities, inservices, and activities essential for department operations.
• Contributes to the Continuous Quality Improvement mission by team effort and input.
• Attends all required departmental inservices and staff meetings.
• Assists in training new employees as assigned.
• Assists with flexible work scheduling needs.
• Compose correspondence from notes and/or discussions with supervisor and/or staff.
• Schedule and arrange meetings and/or appointments with multiple attendees.
• Take action upon mail and/or correspondence received by area.
• Organize special events, secure space, prepare memo and/or notify participants, arrange for equipment as necessary, assure room set-up, order refreshments, etc.
• Enter data into database or spreadsheet, perform analyses from data, and create specialized reports.
• Type letters, memoranda, reports, and other types of correspondence from rough drafts or provided copy.
• Maintain records and files within the department/unit.
• Create and set up filing systems for department/unit.

Benefits

• Comprehensive suite of Total Rewards: benefits and well-being programs
• Competitive compensation
• Generous retirement offerings
• Programs that invest in your career development
• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
• Premium pay such as shift, on call, and more based on a teammate's job
• Incentive pay for select positions
• Opportunity for annual increases based on performance
• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED