Imaging Scheduler

USPI•Dallas, TX

12d•Onsite

About The Position

North Central Surgical Center is currently seeking a Full-Time Scheduler in the Imaging department. Under the direction of the Imaging Director, this role is responsible for the daily maintenance of the imaging schedule and all aspects of the scheduling process. This includes strategizing and problem-solving, ensuring high levels of customer service with scheduling coordinators from all doctors' offices and Radiology Staff. The successful candidate will possess outstanding leadership, communication, and customer service skills, as well as the ability to efficiently diffuse difficult scheduling conflicts with strategy. The candidate should be able to demonstrate previous successful/positive customer service encounters or programs.

Requirements

Outstanding leadership skills
Outstanding communication skills
Outstanding customer service skills
Ability to diffuse difficult scheduling conflicts efficiently with strategy
Demonstrate previous successful/positive customer service encounters or programs

Nice To Haves

Experience with Cerner

Responsibilities

Sets priorities and organizes work.
Schedules patient procedures to ensure efficient and accurate processing of information. This includes procedures in the imaging department, ultrasound, MRI, and CT.
Coordinates with anesthesia groups to confirm scheduling for coverage.
Accurately uses procedure codes to ensure proper billing.
Verifies information being entered into system is correct, i.e. spelling of name, DOB, gender, insurance information, etc.
Ensuring all necessary paperwork for any patient add on is received by the appropriate staff.
Communicates changes to schedule to appropriate staff.
Ensures all required fields in Cerner are completed.
Works closely with Imaging Director to avoid equipment or supply conflicts.
Alerts administration when new doctors or procedures are scheduled.
Cross trains with other areas.
Other duties as assigned.
Completes consents and ensures accuracy before submitting to the chart builder.
Promote positive relationships with scheduling coordinators, physicians and nursing staff members throughout the scheduling process.