Imaging Patient Assistant

American Addiction Centers • Durham, NC

4d • $19 - $28 • Onsite

About The Position

The Imaging Patient Assistant is a part-time role within the Radiology department, responsible for patient transport, preparation for exams, and maintaining exam rooms. This position requires the ability to assist patients of all ages and involves using radiology computer systems, communicating with healthcare teams, and performing routine equipment maintenance. The role also includes administrative tasks such as answering phones, scheduling appointments, and managing patient records.

Requirements

• Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA) needs to be obtained within 6 months unless department leader has determined it is not required.
• High School Graduate.
• No experience required.
• Competent in IV insertion and venipuncture, based on department need.
• Excellent communication skills including the ability to effectively communicate with a variety of patients, staff and physicians.
• Excellent customer service and organizational skills.
• Intermediate computer skills including experience in using computer applications/systems and electronic mail.
• Must be able to follow directions and work well both independently and with technologists, physicians, and patients.
• Must sit, stand, walk, lift, squat, bend, twist and reach above the shoulders throughout the workday.
• Must be able to: lift up to 50 lbs. from floor to waist.
• Must be able to: lift up to 20 lbs. over the head.
• Must be able to: carry up to 40 lbs. a reasonable distance.
• Must be able to: push/pull with 30 lbs. of force.
• Must be able to: perform a sliding transfer of 150 lbs. with a second person present.
• Must have functional speech, vision, hearing, and touch with the ability to use fine hand manipulation skills for procedures or other functions.
• May be exposed to the following hazards on a frequent basis: mechanical, radiation, and electrical as well as blood and body fluids; therefore, protective clothing must be worn as necessary.
• Operates all equipment necessary to perform the job.

Responsibilities

• Transports patients between departments and escorts patients, families, and visitors as needed.
• Uses radiology computer systems to generate requisitions, check schedules, and obtain pertinent patient information.
• Assists patient in preparation for exam and transferring patients to and from exam rooms.
• Provides basic instruction to patients regarding routine procedures, i.e. changing clothes, position for exams, etc.
• Organizes and prepares exam rooms and work areas, including cleaning, stocking, ordering supplies, and maintaining equipment.
• Greets patients and visitors and responds to routine requests for information, reports or film loans.
• Promptly answers telephone, screens calls, schedules patient appointments, and takes messages.
• Acts as a liaison between ordering physician, radiologist, and technologist.
• Provides radiology reports and/or radiographic images to staff, physicians, patients and/or family upon request.
• Files, retrieves, and releases health information records and films.
• Compiles film jackets/discs and completes required forms/documentation.
• Documents requested information and promptly communicates observations, concerns, and needs of the patient with physicians and other members of the health care team.
• Completes routine maintenance and quality monitoring of imaging equipment using appropriate technique when cleaning, sterilizing and caring for instruments and other equipment.
• Assists with the screening and documentation of MRI implants based on department need.
• Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served.
• Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures.

Benefits

• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED