Imaging Assistant

University of Maryland Medical System•Easton, MD

1d•Onsite

About The Position

The Imaging Assistant plays a crucial role in ensuring a positive patient experience within the imaging department. This position involves preparing patients for imaging procedures, assisting clinical staff during procedures, managing patient discharge, and acting as a patient ambassador. The role requires strong interpersonal and organizational skills, the ability to work with various hospital systems, and a commitment to patient care and safety. The Imaging Assistant will also provide support to the lead technologist and contribute to departmental improvements.

Requirements

High school diploma or equivalent.
Demonstrated interpersonal skills.
Demonstrated verbal communication skills.
Demonstrated organizational skills.
Meets the physical requirements of the job.
IV start competency to be demonstrated and acquired, if not already completed, within 60 days of start date in this role.
Computer skills required.
Ability to demonstrate the knowledge and skills necessary to provide care based on the age of the patients served.
Ability to demonstrate knowledge of the principles of growth and development over the life span.
Ability to assess data reflective of the patient’s status.
Ability to interpret the appropriate information needed to identify each patient’s requirements relative to his/her age specific needs.
Ability to provide the necessary care as described in the policies and procedures.

Nice To Haves

Reviews future patients from all OP locations for the upcoming days, utilizing hospital MAR and Information systems.
Confirms orders are on file or that patient holds a valid paper order that they will bring along to the procedure visit.
Confirms correct scheduled location and exam per order.
Reviews bloodwork if needed and confirms results with clinical staff.
Reviews allergy history and alerts Team members of positive status.
Reviews past IV stick needs, ie need for IV team or Port access and relates Team members of needs.
Reschedules patients who need adjusted times or locations in a sensitive helpful manner.
Calls patient with appointment reminder and to review appointment instructions.
Assists Techs/RN with Patient care.
Previews screening forms and alerts Team members of potential issues.
Assists patient in changing into gowns and back into street clothing when needed.
Transports patients from their ED or inpatient location to the imaging procedure room in a dignified, safe manner.
Upon request, transports patients for other units, for example: ED to the floor, from the unit to discharge, etc.
Competently manages oxygen, IV pumps, and other key patient equipment before, during and after transport.
Works with clinical staff to optimize efficiency of patient schedules.
Serves as Chaperone as needed for invasive procedures.
Assists clinical staff in all areas of patient comfort: transport, gowning, warmth, sustenance as allowed.
Escorts patient out of Imaging procedure areas.
Ensures discharge instructions are offered appropriately.
Upon request, assists nursing units with patient discharge.
Is capable of documenting information in the electronic medical record and capable of basic tasks in image retrieval.
Willingly participates in a schedule that requires travel to any modality, building, location where assistance is required.
Participates in regular meetings and teams to improve productivity, patient care, image quality, or efficiency.
Maintains positive relationships with other departments and ordering providers.
Maintains unexpired inventory and supplies.
Responds as required to various Shore Health System emergency “codes”.
Is vigilant about federal and state laws and regulations.

Responsibilities

Ensures patient is prepared and available for the imaging procedure, including reviewing patient information, confirming orders and schedules, checking bloodwork and allergy history, and rescheduling patients as needed.
Prepares patients for Imaging Procedures by assisting with patient care, reviewing screening forms, and assisting with gowning and changing.
May start or remove IVs.
Transports patients from their ED or inpatient location to the imaging procedure room safely and with dignity.
Manages oxygen, IV pumps, and other patient equipment during transport.
Assists the clinical staff during the procedure with patient care and comfort, including serving as a chaperone and assisting with patient comfort measures.
Escorts patients out of Imaging procedure areas and ensures discharge instructions are offered.
Performs follow-up phone calls and appointment scheduling as needed.
Acts as a patient ambassador to ensure a positive patient experience.
Documents information in the electronic medical record and performs basic tasks in image retrieval.
Maintains the privacy and security of all confidential and protected health information.
Performs job duties in a safe and conscious manner.
Provides assistance to the lead technologist, including traveling to any modality, building, or location where assistance is required.
Participates in meetings and teams to improve productivity, patient care, image quality, or efficiency.
Maintains positive relationships with other departments and ordering providers.
Maintains unexpired inventory and supplies.
Responds to various Shore Health System emergency “codes”.
Remains vigilant about federal and state laws and regulations.