Imaging Patient Assistant- Weekend Program

Advocate Health•Mount Pleasant, SC
•$19 - $28

About The Position

The Imaging Patient Assistant supports patient care and department operations within the MRI department. The role assists with patient preparation and routine instructions, transports and escorts patients and visitors, and supports technologists with workflow. It also involves using radiology systems, maintaining exam rooms and equipment, providing customer service, and communicating patient observations and needs to the healthcare team. The position requires care appropriate to the ages and developmental needs of patients served. This is a part-time weekend role scheduled Saturdays and Sundays from 7:30 a.m. to 6:00 p.m., at 0.5 FTE and 20 hours per week. The employee will participate in the holiday rotation. A $5-per-hour weekend program premium is offered in addition to the regular base rate. The listed pay range is $18.85–$28.30. A high school diploma, HSED, or GED and American Heart Association Basic Life Support certification are required. No prior experience is required. IV insertion and venipuncture competency is needed based on department needs. The role involves frequent standing, walking, lifting, bending, and other physical activity, and may involve exposure to mechanical, radiation, electrical, and blood or body-fluid hazards; protective clothing must be worn as necessary.

Requirements

  • High school graduate, High School Equivalency Diploma (HSED), or General Educational Development (GED) certificate.
  • Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association, required upon hire unless the department leader determines it is not required.
  • Competency in IV insertion and venipuncture based on department needs.
  • Excellent communication skills, including the ability to communicate effectively with patients, staff, and physicians.
  • Excellent customer service and organizational skills.
  • Intermediate computer skills, including experience using computer applications or systems and electronic mail.
  • Ability to follow directions and work independently as well as with technologists, physicians, and patients.
  • Ability to perform the physical activities and lifting, carrying, pushing, pulling, and transfer tasks described in the posting.
  • Functional speech, vision, hearing, and touch, and fine hand manipulation skills for procedures or other functions.

Nice To Haves

  • Previous healthcare experience.

Responsibilities

  • Assist patients in preparing for exams and provide basic instructions about routine procedures.
  • Transport patients between exam rooms and departments, and escort patients, families, and visitors when department needs require.
  • Use radiology computer systems to generate requisitions, check schedules, and obtain pertinent patient information.
  • Organize, prepare, clean, and stock exam rooms and work areas; order supplies and maintain equipment as needed.
  • Greet patients and visitors and respond to routine information requests, report requests, or film-loan requests.
  • Answer and screen telephone calls, schedule appointments, and take messages when department needs require.
  • Act as a liaison between ordering physicians, radiologists, and technologists.
  • Provide radiology reports and images to staff, physicians, patients, or family members upon request; file, retrieve, and release health records and films; compile film jackets or discs and complete required documentation.
  • Document requested information and promptly communicate patient observations, concerns, and needs to physicians and other healthcare team members.
  • Perform routine maintenance and quality monitoring of imaging equipment and clean, sterilize, and care for instruments and equipment as needed.
  • Assist with MRI implant screening and documentation as needed.
  • Provide care appropriate to patients’ ages and developmental needs, in accordance with departmental policies and procedures.
  • Perform patient transport and IV starts and assist technologists with patient preparation and workflow.
  • Support a safe, efficient, patient-centered environment and provide excellent customer service.

Benefits

  • Weekend program premium of $5 per hour above regular base rate.
  • Paid Time Off programs.
  • Medical, dental, vision, life, and short- and long-term disability benefits.
  • Flexible Spending Accounts for eligible healthcare and dependent-care expenses.
  • Adoption assistance and paid parental leave.
  • Defined-contribution retirement plans with employer match and other financial wellness programs.
  • Educational Assistance Program.
  • Potential premium pay, incentive pay for select positions, and annual increases based on performance.
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