Imaging Clerk/Administrative Support

Independence Health System Careers•Greensburg, PA

2d•Onsite

About The Position

The Imaging clerk is responsible for completion of clerical duties, facilitates office workflow and assists the customers/ physicians of the Imaging department. This role involves greeting and assisting customers, answering telephones, preparing correspondence, managing patient information, burning CDs, printing images, faxing reports, assisting with HIS/RIS/PACS systems, facilitating internal communication, delivering mail, and maintaining office supplies. The position also requires implementing downtime procedures and handling the import of outside mammography films for interpretation.

Requirements

High School Diploma, GED or higher level of education.
Strong leadership ability, good organizational skills, independent and critical thinking skills, sound judgment.
Strong ability to communicate complex and/or controversial topics and concepts to a wide and diverse audience.
Basic working knowledge of computers and office equipment.
Knowledge of basic Office Equipment such as copier, fax machine, etc.
Proficient keyboarding skills.

Nice To Haves

Previous clerical experience.
Medical Terminology.
License, Certification & Clearances Act 34-PA Criminal Record Check from the PA State Police system.

Responsibilities

Greets and assists all customers as needed.
Provides direction to customers when needed.
Answers the telephone using proper telephone etiquette.
Assists with distribution of patient preps, and screenings.
Places courtesy calls to patients when needed.
Prepares all correspondence for physician offices and other institutions as needed.
Prepares and obtains necessary release forms.
Burns CD's and prints/copies radiologic images.
Faxes reports to physician offices.
Assists physicians and other staff with HIS/RIS/PACS systems.
Facilitates internal communication with various departments as needed.
Delivers and retrieves requests from technologist/radiologist office/reading room/work area.
Delivers imaging department mail.
Directs phone calls to appropriate location.
Maintains work station in optimum condition.
Assure adequate office supplies are maintained.
Reports any necessary malfunctions to supervisor.
Implements downtime procedure when necessary.
Initiates established downtime procedures during HIS/RIS and PACS downtime.
Receives and Imports outside mammography for interpretation by radiologist.
Receives and imports mammogram films from all facilities.
Maintains critical results/ call reports work list in PAC’s system.
Contacts order physician with results.
Proper documentation and trail.
Attends department meetings or reviews minutes.
Other duties as assigned.