IMAGING ASSISTANT, FCP - RADIOLOGY - MOORLAND

Froedtert•New Berlin, WI

2d•Onsite

About The Position

The Imaging Assistant provides patient-centered care across all areas of Imaging Services at the CP-Moorland Reserve Health Center in New Berlin, Wisconsin. The role includes clerical support such as reception, wayfinding, registration, insurance verification, documenting in the electronic medical record, and using proper phone etiquette. Patient-care duties include communicating with patients by phone and in person to prepare them for studies, monitoring inpatients and assisting with basic needs, transporting patients to and from the imaging department, and assisting technologists with imaging studies. Other duties may be assigned. The position is on-site and requires working three shifts per month. No prior experience or education is required. A year of experience in a clinical or hospital setting and a high school diploma or equivalent are preferred. American Heart Association Basic Life Support for the healthcare provider certification, or an AHA-approved equivalent, is required within 90 days of hire.

Requirements

Ability to concentrate and pay close attention to detail when providing care and resolving patient-care problems and when interacting with patients and families.
Ability to use general medical support equipment, including patient lifting devices.
Ability to understand and follow instructions and give clear directions to patients and others who need assistance and guidance.
Good listening skills.
Ability to use standard office equipment, including computers, fax machines, copiers, document scanners, and tube stations.
Knowledge of basic medical terminology and human anatomy.
American Heart Association Basic Life Support for the healthcare provider (BLS), or an AHA-approved equivalent, required within 90 days of hire.

Nice To Haves

One year of experience in a clinical or hospital setting.
High school diploma or equivalent.

Responsibilities

Provide patient-centered care across all areas of Imaging Services.
Perform clerical duties, including reception, wayfinding, registration, insurance verification, EMR documentation, and proper phone etiquette.
Communicate clearly with patients in person and by phone to prepare them for studies.
Monitor inpatients and assist them with basic needs.
Monitor patients and transport them to and from the imaging department.
Assist technologists with performing imaging studies.
Perform other duties as assigned.