IHS Site Manager
About The Position
Leidos is seeking a Site Manager for the Indian Health Service (IHS) Electronic Dental Record (EDR) Program. This is a remote U.S. position with a 70% U.S. travel requirement, including travel to Alaska; work cannot be performed outside the continental United States (OCONUS). Candidates must be U.S. citizens and able to obtain a Public Trust clearance. The IHS EDR program implements Dentrix Enterprise in AI/AN dental clinics across the United States. The system interfaces with multiple electronic health record systems and digital X-ray applications. The Site Manager manages, monitors, and oversees new EDR implementations, site assessments, and upgrades in coordination with third-party hardware and software vendors. The role coordinates sites, vendors, and internal teams to support deployment, software services, training, and interfaces. It includes onsite oversight of site assessments, installations, and Installation and Acceptance testing sign-offs. The manager handles multiple implementations and upgrades with defined deliverables, tracks progress, maintains customer satisfaction, and works to ensure customer needs are met. Creativity, ownership, and flexibility in responding to new requests are expected.
Requirements
- U.S. citizenship and ability to obtain a Public Trust clearance.
- Must be located in the United States; work cannot be performed OCONUS.
- Bachelor's degree in a related technical discipline.
- At least 5 years of application testing or systems engineering experience; healthcare experience is preferred.
- At least 5 years of project management experience in an application deployment environment.
- At least 5 years of experience with basic Microsoft desktop and server software, including Windows 10, Windows Server 2016–2019, and SQL Server.
- Experience with software application interface testing.
- Ability to solve problems creatively.
- Strong familiarity with project management software tools, methodologies, and best practices.
- Strong interpersonal skills and resourcefulness.
- Ability to complete projects within outlined scope, budget, and timeline.
- Ability to deliver results successfully and on time in a fast-paced, multi-project environment.
- Self-starter with effective verbal and written communication skills.
- Proficiency with Microsoft Office products, including Word, Excel, and PowerPoint.
- Available for 70% U.S. travel, including Alaska.
Nice To Haves
- Experience in a healthcare environment.
Responsibilities
- Coordinate internal Leidos resources and third-party vendors to execute multiple simultaneous projects successfully.
- Coordinate, schedule, and host in-person and remote calls for new implementations and upgrades.
- Determine and define project scope and objectives.
- Verify resource availability and allocation efficiently.
- Track project progress through an online administration tool and ensure data is accurate and up to date.
- Manage project schedules, meet milestones, and make adjustments as needed.
- Provide project updates to stakeholders throughout each project phase.
- Provide assigned deliverables for new implementations and upgrades.
- Conduct onsite visits to oversee site assessments, installations, and Installation and Acceptance testing.
- Measure project performance, identify areas for improvement, and continuously update standard operating procedures.
- Coordinate deployment services, including EDR software support, training, and interfaces to EHR and digital X-ray acquisition applications.
- Promote client satisfaction and coordinate with EDR team members, other company departments, and external vendors to meet customer needs.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
