IFP Case Worker

UCFS Healthcare•Norwich, CT
•$50,000 - $53,000

About The Position

UCFS is seeking an IFP Case Worker to provide intensive, home-based intervention services to Department of Children and Families (DCF)-referred families. The role aims to prevent out-of-home placement, improve parenting and safety, provide case management interventions, and strengthen positive parent-child relationships. Services include assessing family strengths and needs, developing care plans, and providing direct support in collaboration with DCF. The position is full-time at 40 hours per week with a flexible schedule. UCFS’s hours of operation are 8:00 a.m. to 7:00 p.m., with hours varying by day and location. The role involves travel within UCFS Healthcare’s IFP service area of Windham County and parts of New London County, estimated at 60–70% of work time.

Requirements

  • Bachelor’s degree in Social Work, Psychology, Counseling, or a closely related field.
  • Three years of experience providing home-based services to DCF families, including work with families with complex needs and varied levels of family functioning, child- and family-serving systems, and diverse populations.
  • Valid driver’s license and state-mandated levels of auto liability insurance.
  • Eligibility for and completion of CPR certification within 30 days of hire.
  • Eligibility for and completion of Mandated Reporters Training within 30 days of hire.
  • Ability to continuously access an internet connection with 100 Mbps download and 20 Mbps upload speeds.
  • Ability to travel 60–70% within UCFS Healthcare’s IFP service area of Windham County and parts of New London County.
  • Knowledge of the cultural, linguistic, or experiential backgrounds of the communities, children, and families served.
  • Proficiency with Microsoft Suite, especially Outlook.
  • Ability to use a strength-based, client-centered approach to service delivery.
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
  • Strong communication and teamwork skills.
  • Strong interpersonal skills across digital, in-person, and verbal correspondence.

Responsibilities

  • Conduct initial phone intake with families referred to the program, collect basic information, and present information to the team for eligibility determination.
  • Assess family strengths and needs through home visits and various assessments, and develop a care plan.
  • Provide weekly face-to-face direct services, including support, advocacy, referrals, and assistance with positive parenting, safety planning, basic life skills, and identified goals in collaboration with DCF.
  • Participate in monthly in-person joint sessions with DCF and the family regarding the established Service Plan, strengths, and challenges.
  • Maintain current case records for each client family, including weekly contact reports, service agreements, evaluations, PIE records, EPIC system documentation, and closing summaries.

Benefits

  • Yearly performance merit increases
  • Gain Share Program
  • Local and online discounts
  • 401(k) plan with 6% employer contributions
  • Employer-paid life and disability insurance
  • Medical, dental, and vision insurance
  • Employee Assistance Program
  • Wellness programs
  • Decompression spaces
  • Paid time off starting at three weeks of vacation, four floating holidays, 10 sick days, and eight federal holidays
  • Employee-led committees
  • NHSC loan repayment opportunities
  • PSLF eligibility
  • Career path ladders
  • Employer-paid learning and development programs
  • Appreciation, education, and team-building events
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