About The Position

The Identity and Access Management (IAM) team creates, troubleshoots, and maintains user access across MSU Federal Credit Union's systems and applications, following the principle of least privilege. This internship provides hands-on support to the IAM team by assisting with recurring manual access-related work, including provisioning support, access reviews, and documentation. The MSUFCU Internship Program supports interns in developing career readiness competencies as defined by NACE. Interns gain hands-on experience and develop competencies in career and self-development, communication, critical thinking, equity and inclusion, leadership, professionalism, teamwork, and technology. This is a paid hourly internship at $16.00 or more per hour, scheduled for the Winter/Spring semester beginning January 6, with the potential to continue into future semesters. The position is hybrid or onsite at the Headquarters campus in East Lansing, Michigan. It is part-time, 15–25 hours per week, scheduled around the student's school schedule and business hours (8:30 a.m.–5:00 p.m., Monday–Friday).

Requirements

  • High school diploma or equivalent.
  • Actively pursuing an associate or bachelor's degree in a related field of study.
  • Ability to communicate effectively, both individually and in a group setting.
  • Ability to work independently, with general guidance, toward an agreed-upon goal.
  • Familiarity and experience with the Microsoft Office suite of products.
  • Attention to detail and ability to follow documented procedures.
  • Demonstrated ability to maintain confidentiality when handling employee access information.

Responsibilities

  • Gain an understanding of Identity and Access Management through job shadowing, work assignments, and exposure to the IAM team's day-to-day activities.
  • Participate in IAM team meetings as a full member of the team.
  • Assist with routine user access requests under the guidance of IAM team members, helping protect the confidentiality, integrity, and availability of data assets.
  • Support access processes for onboarding, transfers, and offboarding, helping ensure tickets are created, tracked, and escalated to relevant teams in a timely manner.
  • Assist with access exception reports and spot checks to help confirm access levels are correct in systems and applications.
  • Support periodic access reviews and provide data to assist with security audits regarding role-based access.
  • Help create and maintain documentation, including workflows and procedures, under the direction of IAM staff.
  • Understand and follow Credit Union policies and procedures to support compliance and accountability for operational risk management.
  • Adhere to established internal controls and procedures to safeguard assets, prevent fraud, and maintain the integrity of Credit Union operations.
  • Perform other duties as assigned.
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