IDD Qualified Professional- ICF

RHA Health Services, LLC • Statesville, NC

12d

About The Position

The Qualified Professional (QP) is a key member of the interdisciplinary team (IDT) within an Intermediate Care Facility (ICF). The QP coordinates, monitors, and supports person-centered services for individuals with intellectual and developmental disabilities (IDD). The position ensures individualized Person-Centered Plans (PCPs) are developed and implemented, supports admissions and transitions, and manages referral and intake activities to help maintain bed occupancy.

As the primary coordinator of care, the QP ensures services align with each individual's goals, preferences, and support needs, emphasizing independence, well-being, and inclusion. The role collaborates with nursing, direct support staff, clinical specialists, administrators, families, and guardians to promote positive outcomes and regulatory compliance. The position is full-time, Monday through Friday, with on-call weekends. Pay is $53,000 annually. Supervisory responsibilities may apply depending on program size and scope.

Requirements

• Bachelor’s degree in Social Work, Human Services, Psychology, Special Education, or a related field.
• At least 2 years of experience working with individuals with intellectual and developmental disabilities in North Carolina, or 1 year in Tennessee; 1 year is required if the candidate holds a Master’s degree.
• Demonstrated experience developing, writing, and implementing Person-Centered Plans.
• Working knowledge of ICF regulations, person-centered planning principles, and applicable Medicaid/HCBS rules.
• Excellent communication, organizational, and documentation skills.
• Valid driver’s license, auto insurance, and reliable transportation.
• Must be at least 18 years of age.
• Must be able to regularly lift and carry up to 20 lbs. and occasionally pull at least 40 lbs.
• Must be able to squat, kneel, crawl, crouch, climb, and stoop as part of regular duties; use hands and fingers to handle or operate objects, tools, or controls; and stand and walk for extended periods.
• Must demonstrate CPR proficiency from floor level, requiring work on hands and knees, bending, standing, and lifting.
• Vision requirements include close, distance, and peripheral vision; must be able to talk and hear.
• For Deaf and Hard of Hearing Programs only, employees must be fluent in American Sign Language (ASL); the talk-and-hear requirement does not apply.

Nice To Haves

• Master’s degree in Social Work, Human Services, Psychology, Special Education, or a related field.

Responsibilities

• Lead intake and admission activities, including pre-admission screenings, meet-and-greet visits, and assessment of program compatibility.
• Coordinate admission requirements and documentation to support timely, smooth transitions into the facility.
• Develop and implement initial Person-Centered Plans (PCPs) in collaboration with the interdisciplinary team.
• Monitor vacant beds and support referral development and follow-up to promote timely occupancy.
• Coordinate the interdisciplinary team, including scheduling, facilitating, and documenting meetings within regulatory and organizational timelines.
• Interview individuals served to understand their needs, goals, and preferences, and translate them into person-centered goals.
• Supervise the development and implementation of PCPs based on assessments, observations, and input from individuals and their support networks.
• Monitor service delivery for consistency with PCPs and review progress toward personal, clinical, and functional outcomes.
• Conduct site visits to homes, day programs, and other service locations to evaluate PCP implementation.
• Monitor home environments for cleanliness, appearance, safety, engagement opportunities, and community integration.
• Review internal audits, state surveys, and quality assurance data; participate in developing corrective action plans as needed.
• Communicate with families, legal guardians, and external stakeholders about service planning and delivery.
• Advocate for individuals served, uphold their rights, and ensure their voices are central to care decisions.
• Maintain timely and accurate documentation in accordance with Medicaid, ICF, and company requirements.
• Participate in ongoing training, compliance reviews, and team meetings.
• Perform other duties as assigned to support the health, safety, and well-being of individuals served.

Benefits

• Payactiv early access to earned wages before payday.
• Employee perks and discount program.
• Paid time off for full-time employees.
• Health insurance for full-time employees.
• 401(k) retirement savings program.
• Physical, emotional, and financial wellbeing programs.
• Chronic disease management programs for hypertension and diabetes for qualifying employees.
• Free CPR, first aid, and job-specific training opportunities.

What This Job Offers

• Job Type: Full-time