IDD Qualified Professional, Robin's Nest Group Home

RHA Health Services, LLC•La Grange, NC

About The Position

RHA Health Services is seeking a Qualified Professional (QP) to coordinate and monitor the services and supports that help people with intellectual and developmental disabilities, mental health needs, and substance use challenges achieve their goals and desired outcomes. The QP serves as a primary contributor and the center of an interdisciplinary service team, working with nurses, Direct Care Associates, the Administrator, Group Home Managers, the people receiving services, and their families or legal guardians. The role guides person-centered planning and monitors personal, clinical, and functional outcomes. The QP may supervise others and typically reports to the Administrator. The QP interviews people receiving services to identify their requests, interests, and support needs, including people who cannot communicate verbally. The role reviews assessments and observations, develops and writes person-centered plans, and initiates reviews or adjustments as needs and goals change. The QP also visits residential, vocational, and day center locations to support staff, assess plan implementation, and oversee aspects of residential activity, health, safety, and community integration. Other duties include incident reporting, employee performance evaluations, quality assurance monitoring, and recruitment, training, and supervision of Group Home Managers. The position requires a relevant four-year degree and applicable experience, or a license in a human service profession. A graduate degree in a human service field is preferred. The listed starting salary is $45,000 annually, based on experience. RHA describes its work as supporting people to live their best lives in a safe and healthy environment while creating opportunities for personal outcomes.

Requirements

A four-year degree in a human service field and two years of experience; or a four-year degree in another field and four years of experience; or a license in a human service profession.
Bachelor’s degree in Social Work, Social Services, Human Services, or Special Education is required in the detailed job requirements.
At least two years of experience working with people with intellectual and/or developmental disabilities; one year is required when paired with a Master’s degree.
Working knowledge of regulations applicable to the services provided.
Valid driver’s license, auto insurance, and reliable transportation.
Ability to pass a drug screen and background check.
Ability to lift between 20 and 50 pounds and meet the physical requirements for performing CPR.
Excellent communication and written communication skills, attention to detail, and ability to work cooperatively as part of a team.
Ability to interview people receiving services to understand their interests and goals, including individuals who cannot communicate verbally.
Physical ability to lift 10 pounds regularly and at least 15 pounds, pull at least 10 pounds, squat, kneel, crawl, crouch, climb, stoop, stand, walk, and use hands to finger, handle, or feel objects, tools, or controls.
Ability to demonstrate CPR proficiency from floor level, requiring work on hands and knees, bending, standing, and lifting; close, distance, and peripheral vision; and ability to talk and hear.

Nice To Haves

Master’s degree in a human service field.
Supervisory or management experience.
Experience writing person-centered (individualized service) plans.

Responsibilities

Coordinate and monitor services and supports that address each person's goals, desired outcomes, health, well-being, and personal independence.
Interview people receiving services to identify and communicate their requests, interests, and needs, including people who cannot communicate verbally.
Serve as the center of the interdisciplinary service team and guide development of person-centered plans and programs.
Review assessments, interviews, and observations; write and supervise person-centered plans; and monitor progress toward personal, clinical, and functional outcomes.
Initiate periodic reviews, investigations, modifications, and adjustments based on feedback and changing needs and goals.
Visit residential homes, vocational centers, day centers, and other service locations to assess implementation of plans and train staff on residential management and direct care.
Oversee residential activities, including home appearance, leisure materials, cleanliness, and community integration, to help ensure people are healthy and safe.
Complete incident reports and employee performance evaluations.
Report to the Administrator and coordinate with colleagues to maintain communication, standardize procedures, support plan implementation and workflow, and improve employee performance.
Monitor activities to ensure quality assurance and state survey improvements are made.
Help recruit, hire, train, supervise, and dismiss Group Home Managers; supervise Group Home Managers and Direct Care Associates.
Act as a link between people receiving services and their families and legal guardians to obtain approval for services.

Benefits

Competitive, market-based compensation and regular performance feedback and coaching.
Medical, dental, vision, disability, voluntary benefits, Employee Assistance Program, telemedicine, and pharmacy insurance.
Health Advocate service to assist with finding doctors, scheduling appointments, estimating costs, answering medical and prescription questions, and resolving claims issues.
Free diabetic medication and supplies.
401(k) retirement savings program.
Paid time off for full-time employees.
Company-sponsored life and AD&D insurance.
Wellness programs, including scholarships for healthy weight management and nicotine cessation, wellness challenges and rewards, annual health screening, and wellness coaching.
Discounted medical premiums for nicotine-free employees.
Free CPR, first aid, and job-specific training.
Tuition reimbursement and leadership development and training.
Payactiv early access to earned wages.
Employee perks and discount program.
Chronic disease management programs for hypertension and diabetes for qualifying employees.