IDD Qualified Professional, Robin's Nest Group Home

RHA Health Services•La Grange, NC

About The Position

The IDD Qualified Professional (QP) coordinates and monitors services and supports for people with intellectual and developmental disabilities, mental health needs, or substance use challenges. The QP works with each person to identify and communicate their needs, preferences, goals, and desired outcomes, and supports personal independence, health, and well-being. The QP serves as the center of an interdisciplinary service team that includes nurses, Direct Care Associates, the Administrator, and Group Home Managers. The role develops and oversees person-centered plans, monitors progress toward personal, clinical, and functional outcomes, and adjusts services as needs and goals change. The QP also supervises Group Home Managers and Direct Care Associates, visits residential and vocational service locations, and supports staff training and service quality.

Requirements

  • Bachelor’s degree in Social Work, Social Services, Human Services, Special Education, or another human service field, with experience appropriate to the degree; alternatively, a license in a human service profession.
  • At least two years of experience working with people with intellectual and/or developmental disabilities; one year is required when paired with a master’s degree.
  • Working knowledge of regulations applicable to the services provided.
  • Valid driver’s license, auto insurance, and reliable transportation.
  • Ability to pass a drug screen and background check.
  • Excellent communication and teamwork skills.
  • Detail-oriented, with strong written communication skills and ability to develop and distribute person-centered plans.
  • Ability to meet the physical requirements of the role, including lifting and performing CPR.

Nice To Haves

  • Master’s degree in a human service field.
  • Supervisory or management experience.
  • Experience writing person-centered or individualized service plans.

Responsibilities

  • Interview people served to help them identify and communicate their needs, requests, interests, and goals, including people who cannot communicate verbally.
  • Coordinate, integrate, and monitor person-centered plans and services, tracking progress toward personal, clinical, and functional outcomes.
  • Write person-centered plans based on assessments, interviews, and observations.
  • Review assessments completed by people served and interdisciplinary team members.
  • Initiate periodic reviews, investigations, modifications, and adjustments to plans in response to feedback and changing needs or goals.
  • Supervise Group Home Managers and Direct Care Associates and train staff on residential management and direct care.
  • Complete incident reports and employee performance evaluations.
  • Oversee residential activities, home appearance, leisure materials, cleanliness, and community integration to support health and safety.
  • Visit vocational centers, residential homes, and other service locations to assess implementation of person-centered plans.
  • Coordinate with the Administrator and colleagues to maintain communication, standardize procedures, support plan implementation and workflow, and improve employee performance.
  • Monitor quality assurance activities and state survey improvements.
  • Help recruit, hire, train, and dismiss Group Home Managers.
  • Act as a link between people served, their families, and legal guardians to obtain approval for services.

Benefits

  • Competitive market-based compensation.
  • Medical, dental, vision, disability, and voluntary insurance benefits.
  • Employee Assistance Program, telemedicine, pharmacy insurance, and Health Advocate service.
  • Free diabetic medication and supplies.
  • 401(k) retirement savings program.
  • Paid time off for full-time employees.
  • Company-sponsored life and AD&D insurance.
  • Wellness programs, including healthy weight management and nicotine cessation scholarships, wellness challenges and rewards, annual health screening, and wellness coaching.
  • Discounted medical premiums for nicotine-free employees.
  • Free CPR, first aid, and job-specific training.
  • Tuition reimbursement.
  • Payactiv early access to earned pay.
  • Employee perks and discount program.
  • Physical, emotional, and financial wellbeing programs.
  • Chronic disease management programs for hypertension and diabetes for qualifying employees.
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