ICU Manager

Community Health Systems Professional Services CorporationValparaiso, IN

About The Position

The Manager, Intensive Care Unit (ICU) oversees the daily operations of the Intensive Care Unit, ensuring the delivery of high-quality, patient-centered care. This role provides leadership in nursing practice, staff development, operational efficiency, and quality improvement. The Manager collaborates with interdisciplinary teams to promote patient satisfaction, employee engagement, and achievement of organizational goals in quality, safety, and financial performance.

Requirements

  • Bachelor's Degree in relevant field required or Four (4) plus years of direct experience in lieu of a Bachelor's degree required
  • 2-4 years of experience in closely related field with Bachelor's degree required
  • RN - Registered Nurse - State Licensure and/or Compact State Licensure required
  • BCLS - Basic Life Support issued by American Heart Association (AHA), American Red Cross (ARC), or American Safety and Health Institute (ASHI) required
  • ACLS - Advanced Cardiac Life Support issued by American Heart Association (AHA), American Red Cross (ARC), or American Safety and Health Institute (ASHI) required
  • Proficiency with Google and Microsoft platforms, healthcare software systems, and data analysis tools.

Nice To Haves

  • Master's Degree preferred
  • 2-4 years of previous leadership experience preferred

Responsibilities

  • Supervises, coordinates, and evaluates nursing care delivery in the ICU, ensuring compliance with established clinical standards and organizational policies.
  • Utilizes evidence-based practices and performance improvement methodologies to guide clinical decision-making and enhance patient outcomes.
  • Engages employees in identifying and implementing risk mitigation and quality improvement opportunities to improve safety and care delivery.
  • Analyzes data to identify trends, develop actionable plans, and implement improvements to enhance departmental performance and patient satisfaction.
  • Leads the rollout of tactical action plans, individual goals, and accountability measures to achieve departmental and organizational objectives.
  • Monitors and evaluates operational and quality performance metrics, implementing performance improvement initiatives to ensure care excellence and efficiency.
  • Manages daily operations, including resource allocation, staffing, and scheduling, to achieve targeted growth and financial objectives.
  • Conducts patient case reviews, resolves patient concerns, and ensures the delivery of safe, compassionate, and patient-centered care.
  • Performs other duties as assigned.
  • Maintains regular and reliable attendance.
  • Complies with all policies and standards.
  • Provides leadership, mentorship and professional development opportunities for departmental staff.
  • Schedules employees to ensure effective use of resources. Consults with Director on staffing issues.
  • Conducts performance evaluations, sets goals and provides feedback to staff on their performance and development.
  • Develops and manages departmental budget ensuring cost effective operations while maintaining high quality service.
  • Monitors expenditures, ensuring cost-effective delivery of services.
  • Evaluates and implements new technologies to enhance operational efficiency.
  • Develops and implements departmental policies and procedures and protocols to optimize quality and overall efficiencies.
  • Ensures compliance with all relevant regulatory bodies. May oversee the accreditation process with relevant agencies ensuring that services meet or exceed industry standards.
  • Participates in audits, inspections and accreditation processes as applicable.
  • Follows established quality control practices to ensure accuracy, consistency and safety.
  • Works closely with leadership teams to coordinate and improve service delivery.
  • Stays up-to-date with industry advancements, new technologies, and regulatory changes.
  • May work in a staff role, when required. Ensures that duties and responsibilities are fulfilled while meeting all competencies established for that job.

Benefits

  • Competitive Compensation – Salary and benefits package designed to reward your expertise, leadership, and contributions.
  • Comprehensive Health Coverage – Medical, dental, vision, and life insurance options to support you and your family.
  • Future Security – 401(k) retirement plan with employer matching to help you build long-term financial stability.
  • Generous Paid Time Off – Paid Time Off (PTO) and Extended Illness Bank (EIB) to support work-life balance and personal well-being.
  • Career Growth Opportunities – Professional development, leadership training, and advancement opportunities across our organization.
  • Recognition & Reward Programs – We celebrate employee achievements and contributions to our success.
  • Exclusive Employee Discounts & Perks – Access to special savings and benefits designed for our team members.
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