ICT Systems Analyst - SAP SuccessFactors
About The Position
Help deliver innovative technology solutions that support meaningful outcomes across Australia. If you're passionate about enterprise systems, business analysis and digital transformation, this is your opportunity to contribute to technology solutions that support our people, centres and communities. We’re looking for a hands-on ICT Systems Analyst - SAP SuccessFactors to support the implementation, optimisation, and ongoing management of our Human Capital Management (HCM) solutions. In this role, you’ll work closely with business and technology stakeholders to translate HR and business needs into scalable, effective SuccessFactors solutions. You’ll play a key role in enhancing processes, delivering projects, and ensuring we maximise value from our technology investments.
Requirements
- Degree in IT, HR, or related field (or equivalent experience)
- 3+ years’ experience with SAP SuccessFactors (implementation or optimisation)
- Strong experience with Employee Central
- Solid understanding of HR processes (employee lifecycle, recruitment, onboarding, performance)
- Experience with Agile/Waterfall delivery and ITIL practices
- Strong analytical, communication, and stakeholder engagement skills
- Experience with reporting tools (Excel; Power BI or SAP Analytics Cloud advantageous)
- Current QLD Working with Children Check or willingness to obtain
Nice To Haves
- Experience with additional SuccessFactors modules, especially: Recruiting (highly regarded)
- Onboarding
- Performance & Goals
- Learning Management Systems (LMS)
- Familiarity with tools such as Microsoft Teams, Monday.com, Azure DevOps, or Visio
- Experience with SuccessFactors ECP (Payroll) and SAP HCM/Payroll as well
Responsibilities
- Gather, analyse, and document business and technical requirements across SuccessFactors modules
- Design and support scalable HR technology solutions aligned to business needs and best practice
- Support testing activities, system upgrades, integrations, data validation, and reporting
- Investigate system issues and identify opportunities for process and system improvement
- Configure and support SAP SuccessFactors solutions, promoting standard functionality over customisation
- Collaborate with business stakeholders, ICT teams, vendors, and project partners to deliver high-quality outcomes
- Facilitate workshops, communicate effectively across teams, and contribute to a collaborative team culture
Benefits
- Flexible work arrangements
- Salary packaging benefits available through AccessPay (eligibility applies)
- Access to discounted childcare (up to 15%)
- Fitness Passport - access to gyms and pools for you and your family at a heavily discounted price
- Discounted health care and access to employee wellbeing program with BUPA
- Exclusive discounts on travel, gym memberships, Apple and Dell products, and more
- Free annual flu shot (optional)
- Option to purchase extra leave for even greater work life balance
- First Nations Support and Cultural Leave
- Gain significant investment in your growth and development with support, tools, training and experiences that will truly enhance the progress and outcomes for children in their earliest years
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
