ICT Infrastructure Engineer

Goodstart • San Francisco, CA

3d

About The Position

Goodstart is seeking ICT Infrastructure Engineers to design, support and optimise critical technology platforms used across its organisation. This hands-on role focuses on Microsoft Azure, Microsoft 365, Entra ID and Intune, including configuration, troubleshooting, security, policy management and automation. The position supports hybrid infrastructure across Azure, on-premises environments and Meraki SD-WAN, and contributes to technology improvements and Goodstart’s technology roadmap. The role is based in Murarrie, Brisbane, QLD, and is full-time and permanent.

Requirements

• At least 5 years’ experience supporting enterprise infrastructure, with recent, hands-on experience in Microsoft Azure, Entra ID and/or Intune.
• Demonstrated personal configuration and administration of these technologies, rather than primarily managing or coordinating them.
• Strong understanding of identity and access management, Conditional Access, device management and cloud security.
• Experience designing, testing and implementing technology policies and configuration changes, including consideration of user impact.
• Strong troubleshooting, scripting and automation skills.
• Experience across hybrid cloud and on-premises infrastructure environments.
• Experience with infrastructure lifecycle management, monitoring, patching, backup and disaster recovery.
• Strong communication and stakeholder engagement skills.
• Willingness to obtain a Queensland Blue Card.
• Willingness to obtain a Certificate of Completion for the National Child Safety Foundation Training.
• Must have or obtain a valid working with children check and complete the National Child Safety Foundation Training via the Geccko platform.

Nice To Haves

• Exposure to Microsoft Defender, Meraki, Azure DevOps, LogicMonitor or ServiceNow.

Responsibilities

• Build, configure, maintain and optimise Microsoft Azure, Microsoft 365, Entra ID and Intune environments.
• Implement and manage identity, access, security and device management, including Conditional Access and Intune policies.
• Design, test and roll out infrastructure and policy changes, ensuring solutions are secure, reliable and fit for purpose.
• Support hybrid infrastructure across Azure, on-premises environments and Meraki SD-WAN.
• Troubleshoot infrastructure incidents, performance issues and service requests across cloud and enterprise environments.
• Automate and improve infrastructure operations using scripting, Infrastructure-as-Code and Azure DevOps.
• Support patching, monitoring, backups, disaster recovery and vulnerability remediation.
• Work with internal ICT teams, vendors and managed service providers to deliver reliable technology services.
• Contribute to infrastructure uplift, continuous improvement and Goodstart’s technology roadmap.

Benefits

• Flexible work arrangements.
• Salary packaging benefits through AccessPay, subject to eligibility.
• Discounted childcare of up to 15%.
• Fitness Passport access to discounted gyms and pools for employees and their families.
• Discounted health care and access to a BUPA employee wellbeing program.
• Exclusive discounts on travel, gym memberships, Apple and Dell products, and more.
• Optional free annual flu shot.
• Option to purchase extra leave.
• First Nations Support and Cultural Leave.
• Investment in growth and development, with support, tools, training and experiences.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed