About The Position

The Seasonal ICQA Troubleshooter - Power Equipment Operator is part of Macy’s warehouse team, operating powered industrial trucks and other equipment to move merchandise safely and efficiently in furniture, bedding, and fulfillment warehouses. The role includes working in narrow aisles and at heights up to 40 feet, picking, pulling, putting away, stacking, and counting merchandise, and using warehouse technology and systems to enter information. The position is part-time and seasonal, with hours dependent on business needs and colleague availability. The colleague is expected to follow workplace and equipment safety procedures, report equipment failures, damage, accidents, and environmental safety issues, and help maintain an orderly workstation. The role also emphasizes accurate and careful merchandise handling, customer-focused service, teamwork, hospitality, and respect for colleagues and the community. Colleagues may be cross-trained in other facility areas based on business needs.

Requirements

  • Previous power equipment experience is preferred but not required.
  • Comfort working at heights of up to 40 feet while operating power equipment.
  • Proficiency using computers and handheld technology.
  • Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
  • Ability to switch between multiple tasks in a fast-paced environment and work various shifts.
  • Ability to understand and communicate effectively with customers, coworkers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Ability to lift and move items weighing up to 75 pounds.
  • Ability to stand and walk for prolonged periods, up to 12 hours excluding breaks.
  • Ability to perform constant and repetitive movement, reach above eye level, stoop, kneel, crouch, and climb ladders.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Ability to use, hear, and see safety and emergency alarms and Power Industrial Truck warning devices.

Nice To Haves

  • Previous power equipment experience.

Responsibilities

  • Operate powered industrial trucks and equipment, including stock pickers and reach trucks, to move through narrow aisles and pick, pull, put away, stack, and count merchandise.
  • Operate power equipment at heights of up to 40 feet, using a harness as needed.
  • Enter information using PCs, handheld computers, radio frequency equipment, and warehouse or proprietary systems.
  • Report equipment failures, damage, accidents, and environmental issues affecting safety promptly.
  • Follow workplace routines, dress code, safety procedures, and daily work goals; prepare and maintain the work area.
  • Handle merchandise carefully, work with speed and accuracy, and pack customer orders neatly.
  • Build positive relationships with coworkers, assist teammates, and contribute to an accepting and respectful workplace.
  • Tidy the workstation, return equipment to its proper place, replenish supplies, and recognize colleagues’ contributions at the end of the shift.
  • Remain focused and dependable, including punctual attendance and willingness to work varied shifts.
  • Be open to cross-training in other facility areas as business needs require.

Benefits

  • Competitive pay and benefits
  • Health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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