ICM Team Lead

MENTAL HEALTH SYSTEMS•San Diego, CA

10d

About The Position

The ICM Team Lead provides client-centered mental health services and coordinates access to medical, educational, social, vocational, housing, and other supports to advance program goals. The role initiates referrals to the next level of care, coordinates with physical health providers to support whole-person care, and advocates for clients. The position serves as a primary clinician and coordinator for an assigned caseload and provides case management services. It also provides administrative oversight of the ICM step-down program, including caseload tracking, documentation compliance, treatment fidelity, and quality improvement. The Team Lead serves as a resource for Case Managers, supporting daily operations, caseload alignment, and adherence to program standards. Services may be field-based and include shift coverage as part of the on-call team. Reasonable accommodation may be made for qualified individuals with disabilities.

Requirements

Master’s degree and California BBS registration or license as an MFT, LCSW, or LPCC.
Valid California driver’s license and current auto insurance per contract requirements.
Understanding of cultural competency.

Nice To Haves

Experience providing mental health and/or substance use disorder services.
Bilingual ability.
Knowledge of Microsoft Office and EHR software.

Responsibilities

Provide assessments, mental health evaluations, family, individual, and group therapy, plan development, case consultation, and crisis intervention.
Support discharge placement, assist clients with basic needs and symptom management, and facilitate placement, including pre-placement visits and transportation as needed.
Complete accurate and timely documentation and meet minimum billable requirements for direct client services.
Provide shift coverage, including participation as part of the on-call team.
Provide field-based services as required by program and client needs.
Maintain confidentiality of client care.
Participate in scheduled program meetings.
Serve as primary clinician and coordinator and provide case management services to an assigned caseload.
Maintain administrative oversight of the ICM step-down program, including caseload tracking, documentation compliance, treatment fidelity, and quality improvement activities.
Serve as a lead resource for Case Managers, supporting coordination of daily operations, caseload alignment, and adherence to program standards.
Perform other relevant duties as assigned.