ICM Team Lead
About The Position
The ICM Team Lead recommends and assists with access to medical, educational, social, vocational, housing, and other resources to support program goals. The role initiates referrals to the next level of care, coordinates with physical health providers to support whole-person care, and advocates in clients’ best interests. The Team Lead serves as a primary clinician and coordinator for an assigned caseload, providing case management services and clinical support. The role also provides administrative oversight of the ICM step-down program, including caseload tracking, documentation compliance, treatment fidelity, and quality improvement activities. As a lead resource for Case Managers, the position supports daily operations, caseload alignment, and adherence to program standards. The position includes field-based services as required by program and client needs, shift coverage as part of the on-call team, and other relevant duties as assigned. Reasonable accommodation may be made for qualified individuals with disabilities to perform essential job functions.
Requirements
- Master’s degree and California BBS registration or license (MFT, LCSW, or LPCC).
- Valid California driver’s license and current auto insurance per contract requirements.
- Understanding of cultural competency.
Nice To Haves
- Experience providing mental health and/or substance use disorder services.
- Bilingual ability.
- Knowledge of Microsoft Office and EHR software.
Responsibilities
- Provide assessments, mental health evaluations, family, individual, and group therapy, plan development, case consultation, crisis intervention, discharge placement, and assistance with clients’ basic needs and symptom management.
- Complete accurate and timely documentation and meet minimum billable requirements for direct client services.
- Facilitate placement, including pre-placement visits, and provide transportation as needed.
- Provide shift coverage, including serving as part of the on-call team.
- Provide field-based services as required by program and client needs.
- Maintain confidentiality of clients’ care.
- Participate in scheduled program meetings.
- Serve as the primary clinician and coordinator and provide case management services to an assigned caseload.
- Oversee administration of the ICM step-down program, including caseload tracking, documentation compliance, treatment fidelity, and quality improvement activities.
- Serve as a lead resource for Case Managers, supporting coordination of daily operations, caseload alignment, and adherence to program standards.
- Perform other relevant duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
