Senior Engineer - Varicent ICM

Verizon • Lake Mary, FL

2d • Hybrid

About The Position

The Senior Engineer – Varicent ICM leads changes and maintenance to Verizon’s Varicent Incentive Compensation Management platform, with guidance from the team manager. The role collaborates with team members and stakeholders to design and implement compensation plan changes, assess requirements and system supportability, agree on design approaches, and estimate implementation effort. It also involves resolving issues through defect triage, root cause analysis, and timely resolution; presenting solutions aligned with architecture and application design; and configuring Varicent calculations and other components according to the application framework and best practices.

The engineer designs and implements solutions to complex business problems using Varicent, Python, SQL, and/or JavaScript; executes migrations to maintain a stable environment; supports testing for new compensation configurations; and serves as a subject matter expert in Varicent ICM, including agent and employee compensation. The role calls for analytical skills, independent work, collaboration with global and cross-functional teams, and communication of challenges to leadership.

This is a hybrid position with a defined work location, including work from home and at least three days per week in the office. The manager sets the office location and employees must comply with hybrid work policies. Scheduled hours are 40 per week.

Requirements

• Bachelor's degree or four or more years of work experience.
• Four or more years of relevant experience, demonstrated through work experience and/or military experience.
• Experience in Finance, Accounting, or Finance Operations.
• Experience with Incentive Compensation Management systems, specifically Varicent ICM.
• Experience with compensation plans and contract structures.
• Experience with all phases of an end-to-end analytics project, such as ingestion, munging, model building, validation, operationalization, and monitoring.
• Strong analytical skills and ability to work collaboratively with a global team.
• Ability to work independently and willingness to learn new technologies.
• Ability to interact with partners and multifunctional teams to design, implement, and resolve business issues.

Nice To Haves

• Master's degree.
• Expertise with Varicent ICM and ELT.
• Experience working on analytical projects in the telecom domain.
• Accuracy and attention to detail.
• Experience with Google Cloud Platform, SQL, ETL, Python, and JavaScript.
• Problem-solving, analytical, and research skills.
• Excellent verbal and written communication.
• Experience presenting to and influencing functional leaders and partners.
• Experience working with cross-functional teams in a dynamic environment.
• Knowledge of the software development life cycle and supporting tools such as Jira, ALM, and qTest.

Responsibilities

• Lead changes and maintenance for Varicent ICM platform use cases, with guidance from the team manager.
• Collaborate with team members to design and implement compensation plan changes.
• Participate in stakeholder discussions to understand requirements, determine system supportability, align on design approaches, and define implementation effort.
• Engage key stakeholders to address issues and ensure timely resolution.
• Perform defect triage, root cause analysis, and issue resolution.
• Present solutions consistent with architecture and application design.
• Configure Varicent calculations and other components according to the application framework and best practices.
• Design and implement solutions to complex business problems using Varicent, Python, SQL, and/or JavaScript.
• Execute migrations to maintain a stable environment.
• Support testing for new compensation configurations.
• Serve as a subject matter expert in Varicent ICM, including agent and employee compensation.
• Work with a global team on end-to-end commissions calculation and analytics solutions, triage calculation and reporting issues, and communicate challenges to leadership.

Benefits

• Medical, dental, and vision benefit options.
• Short- and long-term disability insurance.
• Basic and supplemental life insurance and AD&D insurance.
• Identity theft protection.
• Pet insurance and group home and auto insurance.
• Matched 401(k) savings plan.
• Up to 8 company-paid holidays per year and up to 6 personal days per year.
• Paid parental leave.
• Adoption assistance.
• Tuition assistance.
• Potential premium pay, such as overtime, shift differential, holiday pay, and allowances, depending on the role.
• Up to 15 days of vacation per year for newly hired employees, increasing with additional service.
• Incentive-based compensation with the potential to earn more.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior