ICM Case Manager

Community Service Board of Middle Georgia - PEO, Ltd.•Dublin, GA

8d•Onsite

About The Position

The Community Service Board of Middle Georgia's Intensive Case Management (ICM) program is seeking a qualified individual to serve as our next ICM Case Manager. Intensive Case Management (ICM) consists of providing environmental support and care coordination considered essential to assist a person with improving his/her functioning, gaining access to necessary services, and creating an environment that promotes recovery as identified in his/her Individual Recovery Plan (IRP). The focus of the interventions includes assisting the individual with: 1) developing natural supports to promote community integration; 2) identifying service needs; 3) referring and linking to services and resources identified through the service planning process; 4) coordinating services identified on the IRP to maximize service integration and minimize service gaps; and 5) ensuring continued adequacy of the IRP to meet his/her ongoing and changing needs. ICM’s overall goal is to reduce recidivism and hospitalization, gain stability, provide an understanding of symptoms and behavioral health diagnoses, and promote continuity of care. ICM Case Managers will have a maximum of 20 individuals in an expected caseload, but you will be meeting the same individuals every week until their case is closed.

Requirements

High School Diploma/GED Equivalent
Valid Georgia Driver’s License
Effective verbal and written communication skills
Strong interpersonal skills and the ability to work effectively with diverse communities
Ability to work independently and in collaboration with others
Experience with Microsoft 365 Office Products
Ability to organize, prioritize and meet deadlines accordingly

Nice To Haves

Bachelor’s degree in a related field (psychology, social work, counseling, etc.)
Previous case management experience

Responsibilities

Coordinates care activities and assists the individual as he/she moves between and among services and supports
Shares necessary care information with assigned parties such as: the individual, Tier 1 and 2 Providers, specialty providers, residential provider, primary care physician, and other identified support
Acts as a liaison for consumers within the agency and for other resources in the community
Encourages and facilitates cooperation, pride, trust, and group identity; fosters commitment and team spirit; works cooperatively with others to achieve goals
Collaborates with the general public, internal and external customers to provide information and quality services/products targeted to meet customer expectations
Displays a high level of effort and commitment to performing work; operates effectively within the organizational structure; demonstrates trustworthiness and responsible behavior
Attend training and seminars related to job duties as needed
All other duties as assigned