Ice Operations Coordinator

Rochester Institute of Technology•Rochester, NY

1d•Onsite

About The Position

This is a Part Time position. Please note-this position requires ability to work nights/weekends depending on athletics/events scheduled. This position is responsible for maintaining a quality ice surface and supervising the student ice crew for the Gene Polisseni Center in the evenings or weekends. This person will have direct hands-on responsibility for ice maintenance including: operating equipment (including Zamboni); ice preparation for all activities; maintenance of the Zamboni, dashers, glass, and team bench areas. During the off-season responsibilities will change to building maintenance including painting locker rooms and hallways, buffing and polishing acrylic shielding, as well other repairs to the facility. Off-season will also change to daytime hours.

Requirements

High School diploma or GED
1 year of relevant experience
Equivalent combination of experience and education may be considered
Knowledge of ice resurfacing techniques, ice depth measurement, and equipment operation, including ice resurfaces and edging tools
Knowledge of general rink maintenance practices, including maintaining dashers, glass, bench areas, and Zamboni equipment
Ability to resolve technical or operational issues related to ice surfaces, equipment, or facility systems
Ability to provide excellent service to patrons, including assisting with skate rentals, skate sharpening, and addressing customer concerns professionally
Candidates must be eligible to work in the United States.

Responsibilities

Maintains a high-quality ice surface by operating and maintaining equipment such as the Zamboni machine, preparing the ice for various activities, and conducting routine ice cuts throughout shifts
Supervises student ice crew and rink staff during evenings, weekends, and special events
Conducts general rink maintenance and upkeep, including maintaining dashers, glass, and team bench areas, as well as repairing and maintaining the Zamboni machine
Coordinates and facilitates daily ice rentals for both RIT and non-RIT individuals and groups, ensuring smooth operations and customer satisfaction
Supports the skate rental booth operations, including cash handling, end-of-shift cash deposits, supervising student employees, and assisting customers with skate rentals and returns
Performs skate sharpening and repairs to ensure customer needs are met and equipment remains in good condition
Other duties as assigned